Telesales Assistant

**Telesales Assistant**

**Leominster**

As a Telesales Assistant, you'll provide first class customer service by promptly dealing with a variety of customer requests using a variety of media. Processing and generating sales orders whilst maintaining, developing and growing the Tyrrells customer base - always abiding by the companies disciplines and procedures.

As a Telesales Assistant, some of your responsibilities will include:

- Promptly and efficiently answering all telephone calls both from internal and external customers
- Processing sales orders received via various media’s onto Microsoft Dynamics, promptly, accurately and efficiently
- Effectively maximising sales opportunities and up selling at every opportunity by educating and informing customers of new products and initiatives
- Identifying and converting new business opportunities by systematically covering designated areas
- Assisting the implementation of wider company strategies such as delivery efficiency planning and Inflationary Pressure Management
- Attending company meetings to ensure all values and behaviours are instilled and practiced daily

With a good eye for and attention to detail, you’ll need to be a confident communicator who thrives on the challenge of hitting the numbers. Previous experience in a telesales role particularly within an outbound sales environment essential.

Hours of work are 8:30 am to 4:30 pm, Monday to Friday. Own transport is essential due to our idyllic, rural location.

Essential skills and experience:

- Outbound telesales experience
- Customer service skills
- Strong team player
- Positive mindset
- Strong influencing skills

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