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Office Assistant

4 months ago

Sheffield, United Kingdom The Yorkshire Candle Company Full time

We are seeking a versatile and proactive Office Assistant to join our team, providing valuable support across various administrative and sales functions. As an integral part of our organization, you will play a crucial role in ensuring the smooth operation of our office and sales processes, contributing to the overall efficiency and success of the company.

**Responsibilities**:
Administrative Support: Assist with general administrative tasks, including data entry, filing, handling correspondence, and managing office supplies to ensure a organised and efficient workspace.

Sales: Collaborate with the office team to keep regular contact with business customers, pursue sales with new customers and assist in preparing sales presentations and reports.

Customer Support: Provide excellent customer service by responding to inquiries, addressing customer concerns, and processing orders in a timely and professional manner.

Sales Data Management: Help maintain and update sales databases, tracking leads, sales activities, and customer interactions to ensure accurate and up-to-date records.

Order Processing: Assist in processing and fulfilling customer orders, ensuring accuracy and timely delivery.

Inventory Management: Support inventory tracking and management, ensuring adequate stock levels are maintained and coordinating with relevant teams for replenishment.

Sales Reporting: Prepare sales-related reports and data analysis to provide insights to the sales team and management.

Office Communication: Facilitate effective communication within the office, distributing memos, announcements, and other relevant information.

Special Projects: Contribute to various special projects and initiatives as assigned by management, helping to drive business growth and process improvements.

**Requirements**:

- Previous experience in an administrative or sales support role is advantageous but not mandatory.
- Strong organisational skills and the ability to multitask and prioritise tasks effectively.
- Excellent communication and interpersonal skills to interact with team members, customers, and clients professionally.
- Detail-oriented with a commitment to maintaining accuracy in all aspects of work.
- Positive attitude, self-motivated, and able to work both independently and collaboratively within a team.
- Flexibility to adapt to changing priorities and willingness to take on new challenges.
- Ability to maintain confidentiality and handle sensitive information with discretion.

**Job Type**: Part-time

**Salary**: £10.50 per hour

**Benefits**:

- Employee discount
- Free parking
- Store discount

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Sheffield: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Reference ID: Office
Expected start date: 07/08/2023