Demand Planner, Emea

4 weeks ago

London, United Kingdom AESOP Corporate Full time

**Demand Planner, EMEA | London**

For over 35 years, Aesop has carefully cultivated an inspiring and inclusive environment in which our employees are supported and encouraged to thrive. As a global retail organisation, we offer professional development and advancement opportunities to complement career goals and aspirations.

Our approach to skin care involves meticulous attention to detail, using only the most efficacious ingredients to create formulations which stir the self and senses. The same meticulous approach is taken during our recruitment process, seeking out considered and inspired individuals with a wealth of perspectives who bring out the best in themselves and others.

We aim to strike the right balance between people, planet and profit, actively reducing our footprint on the planet that generously sustains us. So far, this journey has led us to become a certified B Corp. As part of Natura &Co, we are proud to be working on the Commitment to Life mission, a 10-year plan to achieve net-zero carbon emissions, protect the Amazon, defend human rights, and embrace circularity and regeneration. We are committed to building a more sustainable and inclusive society.

**Role purpose**

The Regional Demand Planner will partner on managing the overall demand plan for the region, which includes forecasting at a SKU x channel x month x DC level. This demand plan will feed into the sales and operations planning (S&OP) process to be consolidated, reviewed, and signed off by the regional management team. Once signed off, this will feed into the global demand plan which will then drive the rest of supply chain. They will also chair the local sales sign off S&OP meetings in region and will have the ability to guide and influence decision making for the region.

The objective of the role is to deliver best in class demand planning to ensure forecast accuracy, forecast bias, financial alignment, and to drive the S&OP process in region effectively through identifying trends, risks, and opportunities. This requires alignment of a 24-month rolling Regional Demand Plan in collaboration with diverse stakeholder groups across Marketing, Visual Merchandising, Merchandise Planning, Finance, Retail Operations, and other functions. This will include forecasting for new products, marketing campaigns, product transitions and lifecycle changes. Analytical capabilities with high business acumen are required to be able to convert complex problems to actionable solutions. This will also require diligent action/task follow-ups and prioritizations to keep in line with local and regional monthly calendars.

The Demand Planner role will be responsible for the wholesale channel and will also partner with our Demand Planner for the Retail and Digital Channel. This position will report into the Head of Supply Chain and with a dotted line reporting to Global Demand Manager.

Our wholesale channel is fast growing and diverse. Our customers range from hotels and restaurants to leading beauty retailers. You will need to understand the key requirements of this diverse customer set and translate this into forecasts that drive our supply chain. You will have a passion for customers and be open to adapting your style to the needs of your customers.

Role responsibilities include, but not limited to
- Responsible for facilitating the monthly Regional Demand review process and ensuring the forecasting system, FuturMaster, reflects the latest regional Demand plan, for both baseline statistical forecasts and scheduled demand for the next 18-month period
- Specific focus on new product forecasting with performing forecasting by facilitating discussions on new products to be introduced within a rolling 24-month cycle. This will include aligning on assumptions, benchmarking against similar products, assigning campaign factors for launch campaign and cannibalisation of existing products due to the launch.
- New product forecast revisions and validations as the new product process moves through different milestones from inception to execution
- Systematically collaborate with regional teams to ensure the forecasts accurately reflects impact such as pull and push factors from
- New Customers / New Channels / New Store Openings
- Corporate Orders
- Seasonality, Holiday Gifting Periods
- Marketing product requirements, Visual Merchandising requirement
- Uplift to product due to Marketing activities
- Channels (assigned per planner)
- Life cycle phasings
- Category Strategies
- Key Customers
- Manage all Demand related activities in Futurmaster such as supersessions, deletions, history cleansing, exception reporting parameters, statistical forecast review, revisions to key customers
- Facilitates all local Demand related meetings as well as the Regional Demand S&OP meeting
- Communicates risks/opportunities to the Demand plan and tracks the initiatives
- Reporting; forecast accuracy and bias measures, quantitative and qualitative insights, root cause anal

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