Service Administrator
3 weeks ago
**Ref: JG**:
Working Hours 45 hrs p/w
Location Dunton Green, Sevenoaks
Salary £25,500
Benefits Sick pay, pension scheme and 30 days holiday (including bank holidays).
Closing Date 01/09/2023
**Service Administrator**:
**Job: Service Administrator**
**Contract: Permanent**
**Based: Dunton Green, Sevenoaks**
**Hours: 8.00**am - 5.30pm Monday to Friday plus Saturday mornings where required**
**Salary: £25,500**
We have an exciting opportunity for a Service Administrator to support our busy Service team at our Sevenoaks depot.
Key responsibilities include:
- Dealing with customers in person and on the telephone regarding repairs
- Processing of sublet invoices
- Developing and maintaining strong customer relationships with new and existing clients
- Dealing with incoming enquiries
- General service administration tasks, including administrating the Authorised Testing Facility (ATF) lane
- Filing of job cards
- Assisting with invoicing and Service reception
Essential Qualities include:
- Experience of working in an administration role
- Experience of dealing with customers on the telephone and face to face
- Good communication and interpersonal skills including written, face to face and telephone, with the ability to communicate with all levels of staff including Directors
- Be able to work as part of a team
- Ability to prioritise workloads
- Strong planning, scheduling and follow-up skills
- Ability to promote and maintain strong customer relationships
- Ability to work well under pressure and use own initiative
- Good organisational and problem solving skills
- Literacy and Numeracy skills
- Accurate with attention to detail
- Confident and professional manner
Desirable Qualities include:
- GCSEs in English and Maths at Grade 4/C (or equivalent)
- Experience in the Automotive Industry with an understanding of vehicles
- Knowledge of Kerridge system
- Experience/knowledge of processing invoices
- Service Reception experience
**Please include a covering letter stating your salary expectations when you apply
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