Executive Support Assistant Apprenticeship

1 month ago

Bristol, United Kingdom LMP Group Full time

We are looking for an Apprentice Executive Support Assistant to join our supportive and talented team. We are a diverse multi-academy trust, looking for professional and ambitious people, with a passion for transforming our students’ learning.

**Working Week**

Monday to Friday

Total hours per week 37.5

Daily hours to be confirmed

**Wage**

£5.21 per hour

**Responsibilities**

Relationships
- Demonstrates advanced interpersonal skills in appropriate handling of highly sensitive and often complex
information, which is a frequent requirement of the role.
- Confidence and professionalism to manage discussions with individuals at all levels. May respond to questions on
behalf of senior colleagues in some situations.
- Establish and maintain productive working relationships with academy staff supporting them with
administrative and relevant organisational requirements.
- Work closely with academy staff associated with any specialist area the post holder may be affiliated with. Ensure
administrative tasks are completed as instructed, to deadline and to a high standard.
- Communicate effectively and professionally with parents, students, the general public and external bodies in person,
writing, electronically and by telephone.

People Management
- Line manage, supervise and/or coach colleagues, allocating work as required to ensure an effective service.
- Provide advice, guidance and training in the use of systems such as the Web Req, Tucasi or SIMs as required.
- Deputise in the absence of the Senior Operations Manager (where an academy has a Senior Operations Manager as
opposed to an Operations Manager).
- May be required to deputise in the absence of other administration colleagues such as Exam Officers and/or provide
additional administration support during public exams

Resource Management
- Prepare and circulate high quality documentation such as agendas, papers, minutes and briefing notes as required
for senior level audiences.
- Compiling presentations, dictation and minute taking of sensitive and highly confidential meetings.
- Undertake full diary management responsibilities of senior colleagues, make and re-schedule appointments in line
with agreed procedure.
- Deal with incoming and outgoing written and electronic correspondence for senior level colleagues.
- Develop and maintain effective record keeping and electronic and manual filing systems.
- Make travel and accommodation arrangements as required and ensuring best value for money.
- Update relevant web-based content and social media for the academy such as Twitter as required. Assist with
marketing and promoting the academy

**Skills and Qualities**
- **Works effectively with internal and/or external stakeholders.**:

- **Self-evaluates learning needs and seeks professional development opportunities.**:

- **Good problem-solving skills.**:

- **Excellent customer service and interpersonal skills.**:

- **Excellent telephone manner and ability to take accurate messages.**:

- **Excellent accuracy and attention to detail.**:

- **Experience of working in an administrative role and undertaking arange of administrative tasks.**:

- **Experience of producing bespoke materials in order to deliver effective administrative processes.**:

- **Experience of development, management and operation of administrative systems.**:

- **Previous administration experience ideally in an educational or similar environment.**

**Essential qualifications**

Maths and English at GCSE grade A-C (4-9)

**About the employer**

**King's Oak School** is a secondary school for pupils with SEMH needs.

The school has undergone a **radical change** **since federating with Waterside in **July 2018**, following Waterside's leadership supporting the school since **January 2018**.

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