Personal Lines Account Handler
3 days ago
**Main Responsibilities**
- Provide a professional service as required to clients, managing a range of personal lines/HNW covers and clients, covering existing business and new business enquiries across household, motor, and travel.
- Build and maintain relationships with clients by providing excellent customer service.
- Produce renewal schedules and relevant renewal information.
- Process proposals to completion and then follow up on outstanding documentation.
- Provide quotations for new Personal Lines insurance business using the Acturis system.
- Prepare commercial business prospects.
- Carry out any other administrative duties as required on behalf of the Business Development Managers.
- Maintain current knowledge regarding industry compliance.
**Key Skills/Experience**
- Must possess knowledge and understanding of Personal Lines Insurance.
- Experience in insurance product management/development/administration is desirable.
- Strong interpersonal skills and the ability to develop collaborative partnerships with internal & external stakeholders is essential.
- Ability to work within a fast-paced environment, being proactive and highly adaptable.
- A track record in providing accurate quotations and meeting sales targets.
- Ability to deliver good customer service by responding swiftly to queries and concerns from clients.
- Able to prioritise and organise day to day duties and responsibilities.
- Knowledge of Acturis system would be advantageous, but not essential - full training will be provided.
- Proficient in Microsoft Office products is preferable (Word, Excel, PowerPoint)
**Additional Information**
- This is a full time, permanent position and the hours of work are Monday - Friday, 8am - 5pm with a 30-minute lunch break.
- The company operates a hybrid working pattern with 3 days in the office and 2 days working from home.
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