Housing Choice

3 days ago

Romford, United Kingdom LA Recruiters Full time

Our local authority client has a 3-month contract vacancy (with the possibility of extension) for the role of a HOUSING CHOICE AND APPLICATIONS MANAGER, details as follows

**Job Purpose**

Experienced Housing Choice & Applications Officer required to manage allocation of lettable properties to eligible applicants including viewings, signups, managing shortlisting through choice based lettings systems and updating CORE.

**Responsibilities**
- To provide a comprehensive end to end, seamless housing register and allocations service to residents.
- To carry out holistic assessments of housing needs and provide timely and appropriate advice, practical support and referrals in line with the Housing Allocation Policy.
- To provide a customer-centred advice for those in housing need, enabling residents to make informed choices about housing options available to resolve their housing needs, including those who are not eligible to join the housing register.
- To assess applicants' eligibility for re-housing in conjunction with Housing Allocation Policy.
- To allocate Council and Housing Association properties to meets a diverse range of needs from eligible residents.
- To be pro-active in minimising void period on vacant Council and Housing Association properties by re-letting with minimum delays.
- Take proactive steps to prevent and resolve crisis across the housing, health and social care agendas.

**Essential Requirements**
- Previous experience of allocations and lettings in a social housing environment preferable.
- Experience of working in a housing register management and/or housing allocations setting.
- Knowledge of legislation and case law on security of tenure, relationship breakdown and domestic abuse; welfare benefits, including personal benefits and housing related benefits.
- A general awareness of the different housing options available to residents.
- Experience of assessing and interviewing vulnerable people, extracting sensitive information and providing excellent customer care.

If you have the necessary experience and qualifications to fulfill this role, please submit your CV ASAP.

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