Office Administrator

4 months ago


Melton Mowbray, United Kingdom Mark1 IT Solutions Ltd Full time

The number one goal of everyone in our team is to make our Clients exceptionally happy. In order to achieve this, all business operations need to be running efficiently as possible, and this where the **Office Administrator **role fits into our company.

The **Office Administrator** is a diverse role that encompasses various administrative functions, including office administration, executive support, sales administration, HR admin, health and safety admin, marketing admin, accounts admin, and operations.

The **Office Administrator **has a pivotal role in supporting all business areas to make sure that they’re continually efficient, profitable, compliant, productive and (most importantly) getting amazing feedback from our Clients.

**RESPONSIBILITIES & TASKS**

**Office Administration**
- Maintain a well-organised and efficient office environment
- Oversee day-to-day office operations, including supplies, equipment, and facilities

**Executive support**
- Act as a Personal Assistant to the Managing Director
- Manage MD's calendar, schedule appointments, and coordinate meetings
- Prepare reports, presentations, and other documents as needed

**Sales Administraton**
- Support the sales team with documentation, contracts, and customer communication
- Maintain accurate and up-to-date records of sales activities

**HR Administration**
- Maintain employee records and assist in HR-related tasks

**Health & Safety Administration**
- Ensure compliance with health and safety regulations.
- Conduct regular safety assessments and implement necessary measures.

**Marketing Administration**
- Support marketing initiatives by coordinating events, managing social media, and maintaining marketing materials.

**Accounts administration**
- Assist in basic financial tasks, such as invoicing, expense tracking, and basic bookkeeping

**Operations Administration**
- Collaborate with various departments to streamline operational processes
- Assist in project coordination and documentation

**SKILLS & ATTRIBUTES**

**Desired**
- Collaborative approach to foster teamwork and positive workplace culture
- Customer service orientation with a commitment to exceeding client expectations
- Strong organisational and multitasking abilities, with a focus on efficient task management
- Excellent communication skills for both internal coordination and external client interactions
- Quick problem-solving skills and the ability to make informed decisions promptly
- Adaptability to changing priorities and a willingness to learn new technologies
- Basic financial acumen; Credit Control, Purchase Ledger etc.
- Discretion in handling sensitive information and maintaining confidentiality
- Effective time management to meet deadlines and balance various responsibilities
- Attention to detail in documentation, reporting, and administrative tasks
- Resourcefulness to find creative solutions and optimise available resources
- Great Communications skills, founded in being a good listener
- IT literate - Basic user level with a willingness to learn
- A deep desire to deliver an amazing Client Experience
- Experience and knowledge of working with Microsoft Office software

**Nice to have**
- Technical proficiency in MSP tools, IT infrastructure, and project management software
- The ability to speak both Geek **and** Human
- The ability to keep up with & adapt to the fast-paced IT world
- Experience using a Ticketing system and software
- Skills in Strategic & Resource Planning with an ability to think and plan ahead
- Experience handling Service Tickets
- Client Experience Certifications such as Helpdesk Habits etc.
- Experience working for a Managed Service Provider (MSP) or IT Support Business.

**PERKS**
- Get your birthday off
- Generous incentives for reaching Team and Company Goals
- A monthly perk box/membership up the value of £30 (you choose) after 3 months successful service
- An easy-going environment and culture (we all enjoy what we do)
- A Stand-Up Desk (if required) and High-Powered Laptop/Mobile Phone
- A Proactive Approach to Ongoing Training to help you develop life-long skills

**CAREER GROWTH**

For someone looking to progress their role, the **Office Administrator **naturally leads into roles such as the Office Manager.

**Job Types**: Part-time, Permanent

Pay: £22,000.00-£25,000.00 per year

Expected hours: 25 per week

**Benefits**:

- Company events
- Company pension
- On-site parking

Schedule:

- Day shift
- Monday to Friday

**Education**:

- GCSE or equivalent (required)

**Experience**:

- Administrative: 1 year (required)

**Language**:

- English (required)

Work Location: In person

Reference ID: OFFADMIN0524



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