![Leonardo Hotels](https://media.trabajo.org/img/noimg.jpg)
Part Time Concierge/luggage Porter
4 weeks ago
**Job Ref**:JI19465
**Branch**:Leonardo Royal Hotel Brighton Waterfront
**Location**:Leonardo Royal Hotel Brighton Waterfront
**Salary/Benefits**:Competitive Salary
**Contract type**:Permanent
**Hours**:Part Time
**Hours per week**:16+
**Posted date**:12/06/2023
**Closing date**:14/07/2023
Be Yourself - Be a Bold Team Player - Be Leonardo
As a Concierge, you’ll be a face of the hotel, so we want you to bring your warm and friendly personality to work with you every day. Take a deep breath because you’ll be stepping into a busy role You’ll be the first person to greet and welcome guests into our hotel, using your savvy knowledge to provide guidance and local recommendations for a great stay in the city. As part of a vibrant team, you’ll be delivering first-class service to our guests.
**If you’re our ideal Concierge, you will**:
- Be yourself
- Take all opportunities to exceed guests’ expectations
- Always have a Plan B in your back pocket to ensure guests have an excellent stay in our city
- Have a genuine desire to support others in a fast-paced environment
- Be able to organise and prioritise multiple requests at any given time
**Why come join us?**
We look after our colleagues just as well as we look after our guests. Once you’re part of the team, you’re part of the Leonardo community. In our business, your hard work and pace is valued so it’s our role to keep you at the top of your game as a Hospitality professional Our “GROWonline” learning portal ensures you develop the knowledge and skills you need, along with regular coaching and training from your manager. Our regular Learning Bites, “Come Join Us Guest Care” training and Wellness webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you’ll be on track for a brilliant future in Hospitality
**Our Story**
Built on decades of hotelier know-how, we are part of the Fattal Hotels Group, which operates over 230 hotels across Europe and Israel. We look after over 50 hotels across the UK Ireland and have plans for major expansion over the next few years’; ,there’s never been a more exciting time to join us
**Some of the perks our colleagues enjoy include**:
- Special rates on Leonardo Hotel rooms across the UK Europe: get planning that city break you’ve been dreaming of
- Company-wide recognition scheme: for being your fabulous self, you could earn vouchers to spend on a wide range of high street shops
- Free hot meals whilst on duty
- Talent referral scheme: earn yourself a bonus for recommending a friend to join us
- We love to get together and celebrate: we regularly host Thank You Week (your hotel could have anything from ice cream trucks to pizza parties) and every year we get dressed up in our fanciest threads to host our Employee Awards Celebration
- The important stuff: access to the Company Pension Scheme, Life Assurance and Wellbeing Support
- Ongoing job-related training programmes with clear paths for progression
**About Leonardo Royal Hotel Brighton Waterfront**:
This upscale seaside hotel is 6 minutes' walk from the Royal Pavilion palace and the circa-1807 Theatre Royal. The warm rooms and suites offer flat-screen TVs, free Wi-Fi, and tea and coffee making facilities. Some have minifridges, air-conditioning and/or sea views. Suites add living areas; some have patios with hot tubs. There's 24-hour room service. Amenities include an atrium bar and a weekend lounge, plus a restaurant serving contemporary cuisine. There’s also a health club (fee) with an indoor pool, a gym, a sauna and a spa, plus 9 meeting rooms and paid parking.
**About Leonardo Hotels**:
At Leonardo Hotels, our vision is very simple: to be the first choice for everyone who values genuine hospitality
Built on decades of hotelier know-how, we are part of the Fattal Hotels Group, which operates over 230 hotels across Europe and Israel. We look after over 50 hotels here in the UK Ireland, and have come a long way since we opened our first hotel in Ireland back in 1993 With approximately 4,000 employees and multiple brands we are a dynamic, innovative and fast-growing company.
As an employer we put a big emphasis on career development and as a rule we recruit our operations team members for personality
- it is all about how you interact with others and how you can demonstrate our values**:Consistent, Friendly, Genuine, Positive and Willing**
At Leonardo Hotels each and every team member is individually valued and respected for who you are. All careers within our hotels offer customer interaction, a great deal of variety, and a fun and friendly working environment. We strive to make all of our hotels great places to work, and get our teams involved in activities such as summer barbecues, Christmas parties, Thank You Week and birthday celebrations
We also offer excellent employee benefits, including huge discounts on overnight stays at our hotels as well as p
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