Sales Accounts Officer

3 months ago

South Kensington, United Kingdom Victoria and Albert Museum Full time

As the world’s leading Museum of art and design, the V&A aims to enrich people’s lives by promoting the practice of design and increasing knowledge, understanding and enjoyment of the designed world. Alongside a £50m capital project and an ambitious development programme (FuturePlan), the V&A is focusing on increasing commercial revenue and embedding a closer working relationship to partner with the non-finance community more closely.

**Main Purpose of job**

The key responsibility of the role is the daily collation, checking and processing of sales reports from feeder systems into the finance system. This includes all online sales via SFCC/Adyen/Paypal and downstream systems (Retail NAV, Galaxy & CRM), on-site ticket sales and donations (via Galaxy), on site membership sales (via CRM). You will also be responsible for highlighting and investigating any discrepancies, resolving them quickly and clearly and escalating any underlying issues to the relevant team.

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