Helpdesk Coordinator

4 weeks ago

Melksham, United Kingdom Direct Response Employment Services Full time

Direct Response Employment Services are delighted to be recruiting a help desk coordinator to join the team on a permanent basis.

As a Help desk coordinator, the role will be working Monday to Friday 08:00: to 17:00 with an annual salary of between £25-£30k depending on experience.

Key Duties:

- Planning / Routing of Engineer visits/appointments.
- Booking jobs onto the system.
- Liaising with customers, managing customers’ queries or any customer complaints.
- Being on hand to support your team with any day-to-day duties.
- Managing customer invoices and chasing payment where necessary.
- Supporting with some finance-related duties when required.

Ideally, you will have experience working within a similar role where you have managed engineer diaries and worked as a help desk coordinator.

If you would like to be considered then please get in touch for immediate consideration.

**Job Type**: Permanent

**Salary**: £25,000.00-£30,000.00 per year

**Benefits**:

- On-site parking

Schedule:

- Monday to Friday

Supplemental pay types:

- Yearly bonus

  • Help Desk Coordinator

    1 month ago

    Melksham, United Kingdom White Horse Employment Full time

    White Horse Employment are pleased to be partnering exclusively with a local family run business with over 20 years’ in the industry. They are looking for a Helpdesk Coordinator to join their friendly team and support with managing the office. This role will include being the main point of contact overseeing the full daily deployment for the...