Litigation Assistant

3 weeks ago


Leeds, United Kingdom Drydensfairfax Solicitors Full time

**Job Title**:Litigation Assistant

**Department / Location**:Unsecured Litigation, Leeds / Homeworking

**Hours of Work**:35 hours a week (between the hours of 09.00-17.00) - 1 hour for lunch (some flexibility may be required according to workloads)

**Salary Band: Up** to £23,000 per annum (dependant on experience)

**The Role**:
Your role will be to support the Team Leader and the Officers in providing to drydens’ varied client base a professional, efficient and effective debt recovery litigation service in respect of unsecured consumer and commercialdebts. The support tasks will be generally administrative but may involve being accountable for specific litigation processes.

**Your Tasks**:
To work to and achieve all internal and external SLA’s set in relation to the administrative and support activity.

To communicate professionally and effectively with clients, 3rd parties, debtors and colleagues by phone or in writing. This may include client billing and reporting.

To issue proceedings and enforcement action appropriately, accurately and in accordance with the court rules.

To deliver successfully to a high standard of quality combined with the expected level of output for the activities actioned.

To negotiate with debtors to maximise the net recovery level achieved for the client.

To comply with all regulatory and ethical standards (including the principles of ‘Treating Customers Fairly’).

To adhere to all client requirements.

**About You**:
Ability to thrive under pressure, responding with flexibility to varying work volumes

Competent negotiation skills

**Your Skills/Qualifications**

Experience in debt collection and debt recovery litigation (including County Court Rules) would be advantageous.

Ability to communicate - both in writing and verbally - in a professional and effective manner.

Competent use of MS Word and Excel.

**About us...**

As one of the UK’s largest law firms dedicated to debt recovery, we play a crucial role in delivering real commercial results while preserving customer relationships. Recognised annually as one of the top-tier firms in the UK by The Legal 500, we are part of the Arrow Global Group, operating in five geographies with over 9 million customer accounts.

This is an opportunity to join an organisation committed to a personalised, client-focused service. Our office is in Leeds city centre, offering proximity to local amenities.

Your usual place of work will be Leeds, with the possibility of working from home, a reliable internet connection at your home address is required.

**What we can offer you**:
We offer a competitive salary and benefits package, including an excellent annual bonus scheme:

- 25 days holiday + bank holidays
- Length of service holidays (1 day per year up to 5 years)
- Life assurance (4 x annual salary)
- Company sick pay
- Income protection
- Private medical insurance
- Cycle to work scheme
- Pension scheme matching 5%
- Employee Assistance Programme
- Flexible benefits including dental plan, gadget scheme, buy and sell holidays, gymflex, and give as you earn.

We have an employee recognition scheme and a charity foundation allowing employees to nominate registered charities for donations.

Please note - we are an equal opportunities employer, authorised and regulated by the Solicitors Regulation Authority and Financial Conduct Authority. Pre-employment screening includes credit, fraud, criminal record, and 5-year reference checks.

**Job Types**: Full-time, Permanent

**Salary**: Up to £23,000.00 per year

**Benefits**:

- Company pension
- Cycle to work scheme
- Life insurance
- Referral programme
- Sick pay
- Work from home

Schedule:

- 8 hour shift
- Holidays
- Monday to Friday

Work Location: Hybrid remote in Leeds, LS1 1BA



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