Security Officer

7 months ago

NewarkonTrent, United Kingdom Kings Security Systems Ltd Full time

**Job description**:
The primary purpose of the Security Officer is to support the contract, protect client’s premises, assets, and personnel by maintaining a safe and secure environment in accordance with the Assignment instructions. This may involve monitoring and controlling access, conducting regular patrols, and responding promptly to security incidents or emergencies, whilst always maintaining a quality service.

**Shift patterns: 4 days, 4 off, 4 nights, 4 off**

**Location: Newark**

**Salary: £11.60 per hour**

**Benefits**:
A successful Security Officer will have access to the below fantastic benefits. Here at Kings, we strive in giving back to our employees and offer a wide range of rewards which aim to set you up for success from your very first shift.
- Pension
- Healthcare Cash plan
- Life Assurance
- Employee Recognition Scheme
- Employee Discount Platform
- Paid uniform
- Paid SIA renewal
- Wagestream
- Get instant access to your wages through our financial wellbeing tool. Wagestream is a platform that lets you stream up to 40% of the money you’ve already earned and also have access to easy tips to manage your money better.

**Duties include**:
**Customer Care**
- Greet and assist visitors, ensuring they feel welcome and are directed to the appropriate area.
- Be receptive to the client’s concerns and complaints and take a personal interest in resolving any issues that you become involved in.
- Always provide a high level of customer service, addressing inquiries and concerns professionally and courteously.
- Build and maintain positive relationships with staff, visitors, and contractors.
- Work to the assignment instructions ensuring that all activity is accurately recorded on the correct documents, in line with both the client’s and the company’s quality procedures.

**Work Performance and Quality Work**
- Comply with and report on all Health and Safety issues in accordance with company guidelines.
- Conduct regular patrols of the premises, both internally and externally, to identify and mitigate security risks.
- Monitor surveillance equipment and review footage as necessary.
- Make the required check calls and booking on/off calls.
- Control access to the premises, ensuring only authorised personnel are allowed entry.
- Respond promptly and effectively to alarms and incidents, ensuring the situation is handled appropriately and reported accurately.
- Maintain accurate and detailed records of daily activities, incidents, and irregularities.
- Collaborate with emergency services when required.
- Ability to communicate clearly and effectively with a diverse range of people.

**Quality**
- Ensure that equipment issued to the contract is maintained and used in accordance with the manufacturer’s requirements at all times and where supplied, protective cases are used on all relevant equipment.
- Be correctly dressed in full uniform, as required by the client and that any shortfall in issue is communicated to the appropriate line manager as outlined above.
- Set and maintain the highest personal and professional standards as an employee of Kings Security and adopt a total quality approach to every aspect of your work, colleagues and clients.

**Miscellaneous**
- To actively support at all times, company policy and best practice in the area of security, with particular emphasis on the protection of sensitive customer information
- Post holder is authorised to access, use or disclose customer information only when needed to do so to perform operational duties. Any other access use or disclosure may only be made on receipt of additional authority in accordance with BS7858 - information security
- Any other reasonable requests from management
- Implement and act in accordance with the organisations information security policies
- Protect assets from unauthorised access, disclosure, modification, destruction, or interference.
- Implement particular security processes or activities, as requested by management
- Report security events or potential events or other security risks to the organisation

When Kings carry out the recruitment process, we shall recruit as an equal opportunities’ employer.

**Essential requirements**
- SIA Licence or valid SIA training certificates
- Excellent Written and Verbal Communications Skills
- Flexibility, willingness to work various shift patterns in line with operational needs
- Ability to stay calm and composed under pressure, especially during emergencies.

**Desirable requirements**
- Basic understanding of security protocols and procedures.
- Familiarity with the use of surveillance systems and other security equipment.
- Previous experience in the security industry

**Job Types**: Full-time, Part-time, Permanent

Pay: £11.60 per hour

**Benefits**:

- Company pension
- Employee discount
- Store discount

Schedule:

- Day shift
- Night shift
- Weekend availability

**Experience**:

- security: 1 year (preferred)

Licence/Certification:

- SIA (requ

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