Bodyshop Administrator

5 months ago

Northampton, United Kingdom Clear Automotive Recruitment Solutions Limited Full time

**Bodyshop administrator / CSA**

**Northampton**

**£26,000 - £28,000 OTE £32,000**
- _Large Vehicle repair centre_
- _Permanent Position, Monday to Friday _
- _Pension, Sick pay, enhanced maternity and paternity, Health cash plan, Dental care, retail discounts, 29 days holiday,_

**Bodyshop Administrator / Automotive Customer Service Advisor**

A brand-new opportunity for a large accident repair centre has become available. If you are Interested in working with vehicles and want to work for a company which offers internal progression and recognition for hard work, then this could be a great move for you.

This position for an Automotive Bodyshop Customer Service advisor / Bodyshop Administrator is an important role within the business, as you will be the first person that all customers deal with and so delivery of a first-class service is essential.

**As an Automotive Service Advisor / Bodyshop Administrator your role will include**:

- Handle calls from customers who have their vehicle booked in for repair with the centre
- Deal with customers coming into site and ensure their needs are identified and met
- Deal with all administration regarding all customer claims and documentation
- Ensure customer awareness of all products and services available
- Approach all customers and assist with requests, including requests regarding vehicle repairs
- Prepare job packs
- Update Autoflow bodyshop management system as required
- Handle dissatisfied customers calmly and all customer complaints to be brought to the attention of the Bodyshop Manager
- Initiate job documentation and maintain customer records and follow-up systems

**Experience Required: Automotive Customer Service Advisor / Bodyshop Administrator**
- You must have an excellent customer focused service background
- Ideally you will have worked in a Bodyshop / Accident repair centre or Dealership in a customer focused role
- You will have an excellent telephone manner and go above and beyond for all customers
- IND123

If you would like to be considered for the Bodyshop Administrator / Automotive Customer Service Advisor position then please send your CV to Rochelle at Clear Automotive or call on 07808841875

**Job Types**: Full-time, Permanent

**Salary**: £27,000.00-£32,000.00 per year

**Benefits**:

- Company events
- Company pension
- Enhanced maternity leave
- Enhanced paternity leave
- Free parking
- Health & wellbeing programme
- On-site parking
- Private dental insurance
- Private medical insurance

Schedule:

- Day shift
- Monday to Friday
- No weekends

Supplemental pay types:

- Bonus scheme

Work Location: In person

Reference ID: BANN24

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