Night Porter

6 months ago

Bangor, United Kingdom Clandeboye Lodge Hotel Full time

_**We're looking for a part time Night Porter to join the Front Office team.**_
- This role is 2 nights 11PM-7AM with an option of additional hours if desired._

**Salary**: £11.93 per hour

**About the role**:
The Clandeboye Lodge is one of Northern Ireland’s top hotels, looking on average after
16,500 hotel residents, 40,000 Coq & Bull brasserie guests and 300+ events per year. You’ll work closely with the Coq & Bull brasserie and events team to ensure that our guests have an exceptional experience during their stay.

**Job description**:

- Welcoming and checking in guests
- Serving post dinner drinks to guests dining in the Coq & Bull brasserie and to residents
- Half hourly fire safety and noise control inspections in accommodation areas
- Set up tables and buffet for breakfast and collect room service breakfast orders
- General cleaning duties in public areas
- Dealing with any guest queries, comments, requests and complaints in an expedient and professional manner. Most importantly, common sense must prevail in all decisions.
- To be fully aware of emergency procedures and your responsibilities in an emergency situation, i.e. Fire Evacuation
- To carry out any duties or tasks assigned by the Operations Manager in line with company procedures and policies

**You must**:

- Have previous experience, preferably in a similar role or in a customer facing environment
- Be motivated to deliver responsive, proactive service to all guests

**Your rewards**:
In addition to your salary, we offer flexibility whenever we can, free staff meals on shifts, free uniforms and a contribution to taxi fares if you do not have your own transport.

If you want to treat your friends and family, we’ll give you 50% off food, special family and friends rates for overnight stays and reduced green fees at Blackwood Golf.

**Support for your life inside and outside work**:
**Job Type**: Part-time
Part-time hours: 16 per week

**Salary**: £11.93 per hour

**Benefits**:

- Discounted or free food
- Employee discount
- Free parking
- On-site parking

Work authorisation:

- United Kingdom (required)

Work Location: In person

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