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Trainee Insurance Advisor

3 months ago

St Ives, United Kingdom Xpert Resourcing Ltd Full time

Our client specialises in arranging classic car insurance, in addition to a range of niche motor related products and general insurance products.

Due to company growth we are looking for customer service superstars to join the expanding team

**Responsibilities to include**:

- Answering inbound telephone calls.
- Making outbound telephone calls (no "cold calling")
- Willing to go the extra mile to ensure customer satisfaction
- Effectively communicate with customers to provide relevant product information that is clear, fair and not misleading allowing the customer to make an informed decision.
- Understand customers issues and recommend solutions.
- Use all relevant information to optimise opportunities to cross sell and up sell insurance products.
- Evidence excellent problem-solving capabilities
- Manage time effectively to meet required business targets ensuring quality and accuracy requirements are met.
- Commit to own personal development.

**Essential Skills**:

- Target/Goal driven.
- Excellent communication/ Problem Solving skills.
- Works on own initiative and thrives on working in a fast-paced environment

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