Nidas Hard to Reach Idva

6 months ago

Norwich, United Kingdom Leeway Domestic Violence & Abuse Services Full time

**Specialist Hard to Reach IDVA**

**18.5 hours per week**

**£29,734 pro rata**

**Countywide - Based in the MASH**

**Job Purpose**:
The Hard to Reach IDVA will be part of a confidential, safe, and supportive team, within the Norfolk Integrated Domestic Abuse Service (NIDAS). They will provide effective, safe, supportive, and confidential support for service users who have substance misuse issues aged 16 plus, who are assessed as high or medium risk and living with or fleeing domestic abuse.

The purpose of the Hard to Reach IDVA role will be to work within a multi-agency environment providing a range of support to reduce the posed risk of further harm to service users who are hard to reach, and to promote safe engagement when appropriate in criminal justice proceedings, Multi-Agency Risk Assessment Conferences (MARACs), The Sanctuary Scheme and Clare’s Law Disclosure processes.

You will work with statutory and voluntary agencies to identify and establish clear referral pathways and support agencies to generate new referrals and provide information and guidance to increase the identification of people with substance misuse issues experiencing abuse in existing services.

You will support colleagues and partner agencies, to provide the best possible service for service users with substance misuse issues ensuring the service is accessible to all.

You will ensure that our service users receive an excellent level of support that uses a strengths-based and trauma informed approach and is centred around their aims and aspirations.

You will work alongside our service users to ensure that they feel safe, happy with the service they are receiving and have the widest opportunities available to them to enhance their lives and improve their safety and wellbeing.

You will be required to represent the service by providing presentations and attending events as required and support the NIDAS Partnership Board in working towards the best possible outcomes for our service users.

**Key Functional Responsibilities**:

- To be the specialist lead within NIDAS for women who are hard to reach and do not engage with services through traditional referral pathways.
- To provide information and guidance to the team and to other professionals around domestic abuse and women who are hard to reach.
- To work with statutory and voluntary sector partners across Norfolk to identify and create appropriate pathways for women who are hard to reach or find it difficult to engage with traditional referral pathways.
- To ensure that the voices of women who are hard to reach are heard, and their experiences are listened to and fed into the county wide system in Norfolk, to develop and inform the response to domestic abuse.
- To identify and assess the risks and needs of women who are hard to reach using an evidence-based risk identification checklist.
- Build effective relationships with each service user and engage at their pace and in their preferred way; taking a service user led, flexible approach to providing practical and emotional support and advocacy.
- Support the empowerment of service users and assist them in recognising the dynamics of domestic abuse present in their situation and help service users to regain control of their lives.
- To manage a caseload, and regularly review support and safety needs in line with the accredited standards.
- Facilitate a holistic assessment with each service user, building a relationship and creating a personalised support plan that incorporates risk and safety, and builds on their strengths and needs.
- Comply with all health and safety policy and procedures and carry out activities in a safe manner.
- To maintain accurate and thorough case records.
- Comply within Data Protection and GDRP legislation and best practice.
- To offer telephone, virtual, group or face to face advice and support to service users who have been assessed as high or medium risk.
- To liaise with other teams within the NIDAS partnership to ensure seamless handover of service between the triage service and other teams within NIDAS.
- To track cases through the Police, CPS, court, and other systems to ensure service users have accurate and up to date information in compliance with the GDPR, confidentiality and data protection.
- To provide or coordinate support for criminal justice trials as required.
- To ensure that all safeguarding issues and concerns are reported and dealt with in accordance with organisational policy and procedure, legislation, and best practice.
- To promote and work within the policies and guidelines of NIDAS and employing organisations.
- To attend regular supervision and case management sessions.
- To complete a comprehensive induction and training agenda.
- To work at a different location either on a temporary or permanent basis upon reasonable notice, as part of your normal duties.
- To help and take part on request with any other such duties that are reasonably required to support NIDAS.

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