Compliance Business Partner

3 weeks ago

Castleford, United Kingdom Gravity Active Entertainment Full time

**Compliance Business Partner**

**Role Summary**

**Position Title **Compliance Business Partner (CBP)

**Department **Compliance | Group Compliance Team

**Reports To **Compliance Director (CD)

**Direct Reports **0 | No Positions

**Role Description**

As a Compliance Business Partner (CBP) for Gravity, your role will be to ensure the group meets its statutory and regulatory obligations across the group’s estate. You will achieve this through monitoring, maintaining, and implementing internal documentation, systems and standards. In addition, you will co-ordinate and advise on all aspects pertaining to health, safety, and compliance, providing high level support & advice to Gravity personnel throughout all levels of the business.

**Your Responsibilities**

**1** Ensure that all policies, procedures, rules, and regulations pertaining to health, safety and regulatory compliance are adhered to and regularly reviewed, updated, and communicated.

**2** Be responsible for ensuring that all Compliance expenditure is authorised by the Compliance Director using recognised control systems, including materials & third-party intervention required to complete necessary work.

**3** Identify activities, persons and (or) equipment that require risk assessment. Carry out quality risk assessments for activities, persons and (or) equipment identified and review completed risk assessments both periodically and reactively as required.

**4** Maintain the management programme for statutory licences, inspections, and audits, including equipment certification, ensuring all are valid, in date and completed as required.

**5** Ensure that accidents and incidents (A&I’s) are dealt with, recorded, reported, and investigated thoroughly in line with both statutory regulation and Gravity internal process. Collate and file all evidence relating to A&I’s promptly and issue / manage any actions required following investigation.

**6** Respond quickly and diligently to reactive instances and assistance requests, as directed by the CD and other members of the estate’s leadership team.

**7** Promptly follow up and record the status of helpdesk tickets and activities using Gravity’s allocated systems, as well as closing pending requests once the duties are duly fulfilled.

**8** Be available to work unusual shift patterns, to enable work to be carried out with the least amount of disruption to the business. I.e., coming in early and working on occasions through the night and at weekends.

**9** Liaise with external parties as required including, but not limited to; local authorities, emergency services, landlords, insurers, lawyers, facility suppliers, contractors or the HSE.

**10** Provide support and advice to Gravity corporate and franchise personnel on aspects pertaining to Health, Safety & Compliance.

**11** Ensure internal scheduled safety, maintenance and compliance checks are completed consistently and on time at all sites.

**12** Undertake ad-hoc duties as and when required to meet the needs of the business.

**Key Performance Indicators/Behaviours**
- Service level agreements
- Audit and inspection outcomes
- Service quality (internal and external)
- Staff and customer satisfaction
- Line management reviews
- Claims performance

**Experience & Qualifications**

**Essential**

**Qualification & Training**
- Level 3+ qualification in Safety, Risk or position related General Compliance.

**Desirable**
- Level 3+ qualification in Food Safety
- Level 3+ qualification in Fire Safety
- Level 3+ qualification in First Aid

**Experience**

**Essential**
- Minimum of 2 years’ experience in a supervisory or management position with responsibilities and accountabilities relating to health, safety and compliance in a high
- risk activity environment
- Experience working in the leisure industry
- Experience completing and leading safetyand compliance audits at location level

**Desirable**
- Supervisory or management experience of facilities and maintenance functions (soft and hard)
- Experience working within a Head Office environment with supervisory or management responsibilities for a multi-site, high-risk operation
- Experience in handling public liability claims

**Qualities and Attitude**
- Demonstrates respect for equality of opportunity and diversity and works to actively promote an inclusive work environment and good working relationships amongst staff
- Possesses excellent teamwork, organizational, time management and problem-solving skills
- Excellent verbal and written communication skills
- Highly diligent and thorough work delivery
- Pragmatic and able to adapt to wide ranging and dynamic workload
- Willingness and ability to travel for work both nationally and internationally as & when required by the business
- Self-motivated, proactive, and confident

**Product Knowledge/IT Packages**
- Fully competent with both Windows & Mac operating systems
- Fully competent with the following Microsoft Office programmes:

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