Band 3 Call Handler

Job Title : Band 3 Call Handler

Location : Portadown

Duration : 3 Months

Rate : £11.11

Hours : 37.5 hpw

**Main duties of the job**
- Competent in the use of IT systems
- Good all round education (i.e. 2 GCSEs at equivalent of grade 4 or above including English), or equivalent demonstrable experience in a similar role
- Customer service experience from a telephone or face-to-face role
- Ability to multi-task and manage competing priorities
- Good written and verbal communication skills
- Ability to listen and record information accurately

1.4 GCSEs at Grades A-C including English Language or equivalent / higher qualification **AND **1 years’ experience in a clerical/ administrative role

**OR** 2 years experience in a clerical/administrative role

Experience in the use of Microsoft Office Word

Platinum Recruitment NI Ltd is an equal opportunities employer and a Corporate Member of the Recruitment and Employment Confederation (REC) and abide by the REC Code of Professional Practice. Platinum Recruitment NI Ltd adheres to all current employment legislation.

**Salary**: £11.11 per hour

Schedule:

- Monday to Friday

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Administrative: 1 year (required)
- Microsoft Word: 1 year (required)

Work Location: In person