Network Support Engineer

3 weeks ago

City of London, United Kingdom Searchability Full time

**Network Support Engineer**

We are a small but fast growing IT Consultancy and managed services provider based in the City of London. We are a friendly, close-knit, and supportive team of professionals.
- Salary: £55,000 - £65,000
- Location: London, EC4V (5 days on-site / potential for 1 day WFH)
- UK based ONLY
- CCNA / IPv4 / Switches / Firewall / WAN

**Role Overview**
- Bullet point the responsibilities - keep it short and sweet no lengthy sentences
- This role will consist of 50% 3rd Line Support, 25% Preventative Maintenance, and 25% Project work.
- **3rd Line Support -**This will involve troubleshooting and resolution of complex networking incidents and escalations. You will be involved in major incident resolution and Service requests, BAU firewall configuration and network configuration.
- **Preventative Maintenance -**Identifying improvements to networking systems and infrastructure as well as comprehensively monitoring of production networks and infrastructure. Hardware and firmware upgrades to networking infrastructure.
- **Project Work -**You will be delivering small projects. There will be aspects of datacentre and client site deployments and submitting and executing detailed change requests.

**Role Benefits**
- Salary: £55,000 - £65,000 DOE
- Private medical insurance
- Company bonus scheme
- Training and relevant ongoing certifications
- Season ticket loan

**Role Requirements**
- Happy to commute to Blackfriars at least 4 days a week.
- Willing to be on a on-call rota (1 in 4 weeks)
- CCNA / IPv4 / Switches / Firewall / WAN

**Desirables**
- CCNA
- CCNP
- FortiGate
- Microsoft Data Centre Administration

**What happens next?

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