Ward Clerk/receptionist

An exciting opportunity has arisen within the Rotary Ward at William Harvey Hospital for a Ward Clerk/Receptionist working 33.5 hours per week including weekends. The role consists
- To greet all patients and visitors on arrival to the ward

To provide a full clerical service to the reception and ward as defined by Ward Manager

To answer the telephone, adhering to the Trust telephone standard

To communicate and liaise with other members of the Health Care Team

To file and retrieve notes as required

To adhere to operational policies and procedures in relation to Health & Safety and Fire Policies

To book patient transport for patients being discharged as requested by nursing staff, liaising with transport department and central booking office as necessary

To sort and distribute unit’s mail

To be involved in the discharge process ensuring data is recorded on the PAS system in a timely manner

To assist senior staff with ad-hoc projects

To ensure the confidentiality of patients and staff at all times

To ensure that all ward attenders are recorded on PAS system and where appropriate appointments are made

We are one of the largest hospital trusts in England, with five hospitals and community clinics serving a local population of around 695,000 people. Our vision is 'great healthcare from great people'. Everything we do is guided by our values: ‘People feel cared for, safe, respected and confident that we are making a difference’.

We have a new way of working at East Kent Hospitals, called ‘We care’. It’s about empowering front line staff to lead improvements day-to-day. We’re looking for compassionate people to be part of our improvement journey for the patients, families and carers we care for every day.

The Trust is committed to supporting flexible working to fulfil our pledge as part of The Trust’s People Strategy to help staff to achieve a healthy work/life balance. Please speak with your Recruiting Manager for further information and opportunities.

NHSEI have always been clear that staff have a professional duty to get vaccinated and it remains our best line of defence against COVID-19. As such NHS organisation including Primary Care, are encouraged to continue engaging with and supporting their staff to inform their decisions in order to drive vaccine confidence, protect themselves, patients, and everyone else. NHSEI has producedCOVID-19 vaccine communication materials.

Please scroll down to access the full Job Description and Person Specification located in 'supporting documents'.