Sewage Pumping Stations Operator

At
**South West Water** we believe that the strongest businesses are built on solid, stable foundations - with a vision and a culture that gives them the freedom to change, improve and innovate.

We’re proud to be responsible for providing reliable, efficient and high-quality drinking water and wastewater services for the beautiful South West area.

And we have huge ambitions.

Not only are we committed to reaching net-zero by 2030, but we’ve also partnered with wildlife charities, National Parks and local partners to help ensure a better future for generations to come.

So, if you want to be part of a diverse team where opportunities flow and fresh ideas are welcomed, #JustAddWater.

**About the role**:
**Are you a hardworking and dedicated team player looking for a new opportunity in a forward-thinking company where you can put your hands-on skills to good use? Have you got what it takes to contribute to the operation and maintenance of our service and pioneer in delivering excellent customer service?**

We currently have a fantastic opportunity available for a
**Sewage Pumping Stations Operator** to join our team based in
**Plympton**.
** **You will join us on a
**full-time,**
**Permanent basis**, and in return, you will receive a competitive salary of
**£22,690 per annum **plus a standby supplement and a range of excellent company benefits.

In this role you be self-motivated, take ownership and use your initiative to carry out reactive and planned works as scheduled to deliver the day-to-day operation and maintenance to a high standard of the Sewage Pumping Stations.

You will deliver gold standard customer service to our internal and external stakeholders by providing services of the required quality and quantity in a sustainable manner in order to protect our environment.

**Shift**:
As part of this role, you will be flexible to working hours which include working evenings and weekends as part of the flexible working pattern. This includes participation in a 1 in 5 standby rotation.

**What you’ll be doing**:

- Carry out on site monitoring to ensure effective site operation and that compliance requirements are maintained
- Respond effectively to site conditions and monitoring information that ensure compliance is maintained and the environment is protected
- Store and Handle chemicals in accordance with COSHH, QMS Procedures and relevant Health and Safety standards
- Carry out first line maintenance on instruments & mechanical equipment
- Carry out calibration of equipment in order to ensure accuracy and reliability
- To use the iSCADA control system, PCs and other computer hardware and software in order to carry out the role effectively
- To carry out grass-cutting, weed-killing and general maintenance in order to maintain site conditions in accordance with relevant procedures
- Accurate and timely feedback of activities completed
- Adherence to schedules, business rules and procedures
- Liaison with Field Support Centre, Catchment Pilot to ensure schedules are optimised
- Liaison with Recovery & Treatment Managers, Maintenance & Technical Services and other members of the team to ensure site operation and asset maintenance is optimised
- To deal effectively with customer queries when directly approached and pass information up the management line where appropriate.
- Ensure that all activities enhance the reputation and image of the company
- Ensure all work is carried out safely
- A flexible working pattern is in operation which includes undertaking standby and call-outs and working evenings and weekends on a rota basis
- The ability to travel throughout the region and assist other areas as necessary

**What we are looking for**:

- Experience of working in a team and an understanding of the importance of teamwork
- Previous experience of operating and maintaining assets
- Proven experience of working with computers and software packages
- Takes ownership of work, adopts continuous improvement philosophy and has the ability to prioritise work effectively
- Able to work to a high standard, with a focus on quality of work carried out to enable compliance with our regulated consents and has the ability to problem solve and fault find.
- Good communication skills, both oral and written
- Self-motivated, able to carry out defined duties with little supervision and deal with queries from the public and colleagues in a calm, friendly and helpful manner
- A full UK Driving License

**What's in it for you**:
We know that the support and commitment of our staff is key to our success so you will receive the opportunity for ongoing development and training for a long-term career with us. We’re one of the largest companies in the South West and are proud to have been awarded Investors in People recognition.

**In return, we offer an excellent range of benefits including**:

- Generous holiday allowance plus bank holidays
- A discretionary Bonus
- Competitive Contributory Pension
- Share-save Sc