Senior Service Analyst

2 months ago


Greenwich, United Kingdom Reed Talent Solutions Full time

Do you have knowledge and experience working with SAP? Looking to take the next step in your career? We have an amazing opportunity available working for one of London’s largest authorities as a **Senior Service Analyst.**

**About the job**?

As a Senior Service Analyst, you will be accountable for the service life cycle of technology and ensure that all Services are delivered to a quality standard.

The Senior Service Analyst will provide Level 2 or 3 support and maintenance to ensure technology tools and services are updated and secure.

**Key Information**
- Location: Greenwich/ Home - 2 or 3 days in office
- Daily Rate: £454 per day (outside IR35)
- Contract Duration: 12 months
- Start Date: ASAP

**Experience**
- SAP certified and 3 years of SAP experience in HR, payroll, or success factors.
- Desired experience in Service Support/Service Delivery environment.
- Experience executing support activities for major incident resolution.
- Knowledge of relevant national and international legislation pertaining to IT in the Public Sector.
- Experience working with suppliers on their performance and making sure service contract requirements are fulfilled..


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