Auto Electrical Co-ordinator

6 months ago


Norwich, United Kingdom Panks Auto Electrical Full time

Panks is a family run business, that was established in 1842.

We are currently looking for an administration Coordinators to join the Panks team. This role will be based in our Norwich Auto Electrical branch on a 37.5 hour week contract working between the hours of 8:30am - 5:00pm Monday to Friday, with a one hour unpaid lunch break.

**Main Responsibilities**
- Dealing with customers face to face over our sales counter
- Answering incoming calls and dealing with customer queries
- Booking in works with customers and keeping them updated throughout.
- Working closely with other departments to maintain a high level of customer service
- Raising job cards for new works and arranging engineers
- Preparing and producing invoices on completion of works using Companies computer package (training will be given)
- Filing and scanning of documents.
- Day to day ad hoc duties as and when required for the needs of the Business

**Skills required**
- Excellent customer service skills
- Ability to work on own initiative.
- Experience of working in an open plan office (desirable)
- Administration experience including use of all Microsoft office programmes
- Excellent team player
- Polite and confident telephone manner
- Previous administration experience within the Automotive industry an advantage.

Full training will be given on computer systems and continuous support provided with regards to industry needs.

**Job Types**: Full-time, Permanent

**Salary**: £11.44 per hour

Expected hours: 37.5 per week

**Benefits**:

- Free parking
- Sick pay

Schedule:

- Monday to Friday

**Experience**:

- Sales administration: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Reference ID: HRJDOP003


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