Retail Sales Assistant

4 weeks ago

Oakham, United Kingdom Cavells Oakham (Landmark Stores) Full time

**Retail Sales Assistant -Cavells (Landmark) Oakham**:

- Landmark is really excited to be relaunching the country department within Cavells. The store concept brings together a diverse collection of quality country & lifestyle brands featuring Schöffel, Le Chameau, Barbour, Fairfax & Favor, together with some new, exciting brands such as Gant, Holland Cooper and many more. It is a unique blend of the practical and the beautiful. Landmark takes a traditional approach to retail with fantastic customer service at its core. We hold people at the heart of our business and are committed to providing a sociable and inviting environment for our customers and team members alike._
- **Role overview**:_We are offering a fantastic opportunity to join our team of brilliant staff here in Oakham, as a Sales Advisor for our Country brands. We are looking for a new team member who is passionate about the outdoors and delivering excellent customer service.

If you have a confident & ‘can do’ attitude, love interacting with and helping people to find just the right item they need, and wish to progress your retail career, we would like to hear from you. You will be someone that enjoys working with the public and can work as part of the wider team. _Do you share these values?_
- **Your Key Objectives**:_
- Always maintain a positive attitude, ensuring all customers receive a high level of service, including greeting all customers on entering the shop, assisting in their choice of purchases and sharing your excellent product knowledge.
- Always maintaining Landmark Stores’ presentation and customer service standards.
- Help ensure that the shop is always presentable and that the stock is replenished and correctly labelled.
- Ensure feedback from customers is communicated to the managers including items/styles that are regularly requested.
- Following the direction of the managers and supporting our drive to have the best possible customer service.
- Housekeeping of the shop.

**Desirable and Essential Skills and Experience to Demonstrate**:

- Previous face-to-face customer service experience in a retail setting is essential.
- Willing to work Monday to Saturday, working one in two Saturdays
- You will have an approachable and friendly demeanour.
- You are attentive to the customer needs with good interpersonal skills to be able to recognise opportunities for up-selling in subtle ways.
- You will be self-motivated but willing to take instruction if given.
- You will also be a supportive team player and contribute to other tasks such as stock-takes, store refurbs or events.

**Contract Details**:
**Salary Range**:£10.75 per hour (23 and over). £10.50 p/hr (21-22 yrs). £9.50 p/hr (18-20 years).

**Contract**: This is a permanent full-time role based in the Oakham Store at LE15 6EA. Full-time hours are 38.75 hours a week with daily working from 9.15 am to 5.30 pm, 5 days between Monday and Saturday (with Saturday working on a rota). You must be eligible to work in the UK.

**Benefits**: Generous store and brand discounts. Salary sacrifice parking permit.

**Application**: Applications by CV and cover letter explaining what you can bring to the role and the Team.

**Job Types**: Full-time, Permanent

**Salary**: £9.50-£10.75 per hour

**Benefits**:

- Company pension
- Employee discount
- Store discount

Schedule:

- Day shift
- Weekend availability

Ability to commute/relocate:

- Leicestershire, LE15 6EA: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Retail sales: 1 year (preferred)
- customer service: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Reference ID: RSA/Cav

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