Customer Care Assistant

1 week ago

Colwyn Bay, United Kingdom West End Dental Group Full time

West End Dental offers one of the highest quality dental experiences for patients in the UK. Our Customer Care Teams provide a vital role in the delivery of high quality patient care. Often the face of our service, patients rely on our support team for reassurance, attention to detail and empathy in the course of their treatment and care.

That's why we provide our team members with excellent career opportunities to grow and develop as individuals, and as part of our team. A deep team spirit and a challenging yet supportive environment combine to do this.

**The successful applicant will be able to demonstrate the following**:

- Experience of providing excellent customer service
- Proven problem solving abilities
- Ability to work well under pressure in a challenging but supportive environment
- Personal resilience and ability to manage pressures of working in a customer-facing role
- Demonstrates initiative and self-motivation
- Takes responsibility for the quality of own work
- A team player who supports colleagues in our shared goal of delivering the best possible customer support
- Active listener, able to show empathy and compassion
- Good at multitasking and able to prioritise tasks and manage workload to accommodate changes of priority
- High level of professionalism ensuring the good name of the practice is maintained
- Polite and patient with an excellent telephone manner

**Requirements include**:

- Competence and confidence in using Information Technology, Microsoft office and other online systems
- Flexible approach in availability for shifts and to providing cover for colleague absence, with ability on occasion to travel to other practices to stand-in, if required
- GCSE'S - Minimum C in English and Maths
- Full UK Driving Licence
- Experience in working with the public
- Welsh language skills with confidence in speaking, reading and written Welsh.
- Knowledge of Data Protection, GDPR and confidentiality issues
- A keen interest in Dentistry

Standard hours are 8am to 5pm, Monday to Friday. Contract is full-time, 37.5 hours per week. Pay is £12.00 per hour.

  • Care Assistant

    1 month ago

    Colwyn Bay, United Kingdom Complete Care Full time

    **Role: Care Assistant** **Pay: £12 p/h** **Location: Colwyn Bay, LL22 area** **Full time contracts available** **Working hours are on a shift pattern rota basis including some weekend working** **Driving is essential** - **Guaranteed Hours Contracts Available**_ **Are you seeking a fulfilling career, working for a company that values you? Then join...

  • Customer Care Assistant

    2 weeks ago

    Colwyn Bay, Conwy, United Kingdom West End Dental Group Full time

    West End Dental offers one of the highest quality dental experiences for patients in the UK. Our Customer Care Teams provide a vital role in the delivery of high quality patient care. Often the face of our service, patients rely on our support team for reassurance, attention to detail and empathy in the course of their treatment and care. That's why we...

  • Care Assistant

    2 weeks ago

    Colwyn Bay, United Kingdom Complete Care Amegreen Full time

    **Role: Care Assistant** **Pay: £12 p/h** **Location: Colwyn Bay, LL22 area** **Full time contracts available** **Working hours are on a shift pattern rota basis including some weekend working** **Driving is essential** **_Guaranteed Hours Contracts Available_** **Are you seeking a fulfilling career, working for a company that values you? Then join...

  • Care Assistant

    2 weeks ago

    Colwyn Bay, Conwy, United Kingdom Complete Care Amegreen Full time

    Role: Care AssistantPay: £12.50 p/hLocation: Colwyn Bay, LL22 areaWorking hours are on a shift pattern rota basis including some weekend workingDriving is essential_Guaranteed Hours Contracts Available_Are you seeking a fulfilling career, working for a company that values you? Then join City & County Complex Care todayComplete Care Amegreen are part of the...

  • Care Assistant

    1 week ago

    Colwyn Bay, United Kingdom Wynne Crest Care Home Full time

    **CARE ASSISTANT NEEDED AT CARE HOME IN COLWYN BAY**: We are looking for a Care Assistant to become part of our valued team, committed to providing the highest standard of care and attention in a small, friendly care home in Colwyn Bay. 24 - 34 hours per week. Whilst ensuring that the needs of the residents are met in a respectful and caring way, your main...

  • Care Assistant

    3 weeks ago

    Colwyn Bay, United Kingdom Complete Care Amegreen Full time

    **Complete Care Amegreen**: Posted 2024-01-29 **Reference**: REF1201R **Location**: Colwyn Bay **Salary**: £11.44 £13 **Care Assistant**: **Complete Care Amegreen**: **Colwyn Bay**: **Company Description**:** Location(s)**: Colwyn Bay **Pay Rate**: £10.42 - £12.50 **Shifts Available**: Days and nights **Access to vehicle required**: No **What we...

  • Care Assistant

    3 weeks ago

    Colwyn Bay, United Kingdom Complete Care Amegreen Full time

    **Complete Care Amegreen**: Posted 2024-01-29 **Reference**: REF1201R **Location**: Colwyn Bay **Salary**: £10.42 - £12.50 **Care Assistant**: **Complete Care Amegreen**: **Colwyn Bay**: **Company Description**:** Location(s)**: Colwyn Bay **Pay Rate**: £10.42 - £12.50 **Shifts Available**: Days and nights **Access to vehicle required**:...

  • Care Assistant

    2 weeks ago

    Colwyn Bay, Conwy, United Kingdom Wynne Crest Care Home Full time

    CARE ASSISTANT NEEDED AT CARE HOME IN COLWYN BAY:We are looking for a Care Assistant to become part of our valued team, committed to providing the highest standard of care and attention in a small, friendly care home in Colwyn Bay. hours per week.Whilst ensuring that the needs of the residents are met in a respectful and caring way, your main...

  • Care Assistant

    4 weeks ago

    Colwyn Bay, United Kingdom City & County Complex care Full time

    **Role - Care Assistant** **Pay - £12 p/h** **Full time contracts available** **Working hours are on a shift pattern rota basis including some weekend working** **Driving is essential** **_Guaranteed Hours Contracts Available_** **Are you seeking a fulfilling career, working for a company that values you? Then join City & County Complex Care...

  • Care Assistant

    3 weeks ago

    Colwyn Bay, United Kingdom Complete Care Amegreen Full time

    **Location(s)**:Colwyn Bay**: - ** Pay Rate**:£12.50ph**: - ** Shifts Available - Part time - 5 shifts per month including days and nights**: - ** Access to vehicle required**: Preferred, due to the geographical location and nature of the role.** **What we offer** **Complete Care Amegreen (CCA) **is part of City & County Healthcare Group. You'll have...

  • Care Assistant

    1 week ago

    Colwyn Bay, United Kingdom Quality Care Services Full time

    **Reference**: REF1201R **Location**: Colwyn Bay **Salary**: £11.44 £13 **Complete Care Amegreen**: **Colwyn Bay**: **Company Description**:** Location(s)**: Colwyn Bay **Pay Rate**: £11.44 - £12.50 **Shifts Available**: Days and nights **Access to vehicle required**: No **What we offer** Complete Care Amegreen is part of City & County Healthcare...

  • Care Assistant

    2 weeks ago

    Colwyn Bay, United Kingdom Quality Care Services Full time

    **Reference**: REF1201R **Location**: Colwyn Bay **Salary**: £10.42 - £12.50 **Complete Care Amegreen**: **Colwyn Bay**: **Company Description**:** Location(s)**: Colwyn Bay **Pay Rate**: £10.42 - £12.50 **Shifts Available**: Days and nights **Access to vehicle required**: No **What we offer** Complete Care Amegreen is part of City & County...

  • Care Assistant

    1 week ago

    Colwyn Bay, United Kingdom Quality Care Services Full time

    **Reference**: REF1201R **Location**: Colwyn Bay **Salary**: £11.44 £13 **Complete Care Amegreen**: **Colwyn Bay**: **Company Description**:** Location(s)**: Colwyn Bay **Pay Rate**: £11.44 - £13 **Shifts Available**: Days and nights **Access to vehicle required due to the location and nature of the role.** **What we offer** Complete Care...

  • Care Assistant

    3 weeks ago

    Colwyn Bay, United Kingdom Complete Care Amegreen Full time

    **Company Description**:** Location(s)**: Colwyn Bay **Pay Rate**: £11.44 - £13 **Shifts Available**: Days and nights **Access to vehicle required due to the location and nature of the role.** **What we offer** Complete Care Amegreen is part of City & County Healthcare Group. You’ll have access to all the resources, career pathways, benefits,...

  • Care Assistant

    1 month ago

    Colwyn Bay, United Kingdom Complete Care Amegreen Full time

    Company DescriptionLocation: Colwyn BayPay Rate:  £11.44 - £13 per hourShifts Available: Days and nightsAccess to vehicle required due to the location and nature of the role.What we offerComplete Care Amegreen is part of City & County Healthcare Group. You’ll have access to all the resources, career pathways, benefits, investments, opportunities, and...

  • Care Assistant

    1 month ago

    Colwyn Bay, United Kingdom Complete Care Amegreen Full time

    Company Description Location:  Colwyn Bay Pay Rate:   £11.44 - £13 per hour Shifts Available:  Days and nights Access to vehicle required due to the location and nature of the role. What we offer Complete Care Amegreen is part of City & County Healthcare Group. You’ll have access to all the resources, career pathways, benefits,...

  • Health Care Assistant

    4 weeks ago

    Colwyn Bay, United Kingdom Vital Care Nursing Full time

    **Working Hours**:Full & part time hours available Vital Care Nursing has a number of positions available for experienced health care assistants in Chester. We are also happy to offer a £150 joining bonus to all new healthcare assistants that join us at Vital Care Nursing* You will have the flexibility to choose your own shifts and will have day and...

  • Night Care Assistant

    4 weeks ago

    Colwyn Bay, United Kingdom Wynne Crest Care Home Full time

    **CARE ASSISTANT NEEDED AT CARE HOME IN COLWYN BAY**: We are looking for a Night Care Assistant to become part of our valued team, committed to providing the highest standard of care and attention in a small, friendly care home in Colwyn Bay. Whilst ensuring that the needs of the residents are met in a respectful and caring way, your main responsibilities...

  • Senior Care Assistant

    1 week ago

    Colwyn Bay, United Kingdom Wynne Crest Care Home Full time

    **SENIOR CARE ASSISTANT NEEDED AT CARE HOME IN COLWYN BAY**: We are looking for a Senior Care Assistant to become part of our valued team, committed to providing the highest standard of care and attention in a small, friendly care home in Colwyn Bay. Whilst ensuring that the needs of the residents are met in a respectful and caring way, your main...

  • Health Care Assistant

    2 weeks ago

    Colwyn Bay, Conwy, United Kingdom Vital Care Nursing Full time

    Working Hours:Full & part time hours availableVital Care Nursing has a number of positions available for experienced health care assistants in Chester.We are also happy to offer a £150 joining bonus to all new healthcare assistants that join us at Vital Care Nursing*You will have the flexibility to choose your own shifts and will have day and night shifts...