Member Service Specialist

3 weeks ago


Over, United Kingdom TCT Federal Credit Union Full time

**Member Service Specialist**
**TCT Federal Credit Union**

Starting at $18 per hour

TCTFCU is interviewing for a Full-Time Member Service Specialist. The Member Service Specialist (MSS) is responsible
for assisting our members in a personal, professional, and knowledgeable manner that supports TCT’s philosophy of

“Member First”. Our MSS’s provide a high level of quality service in completing account transactions, processing
- members and TCT in the delivery of our transaction services and their financial needs. This position will also have a _
- strong concentration in outbound calling to our Members._

**Applicants must have:
- High School Diploma
- Minimum of one to two years of progressively responsible experience in a credit union, bank, other financial

institution as a teller or platform specialist.
- Strong working knowledge of state and federal regulations that are applicable to the products and services

offered by the credit union.
- NMLS Registration # and Notary License a plus.
- A full understanding of our products and services and how each one might benefit our members.
- Experience in outbound sales calls with positive results
- Excellent verbal and written communication skills.
- Strong interpersonal, problem solving, multi-tasking, and leadership skills.
- Strong attention to detail and accuracy.
- Ability to work independently and as part of a team while functioning at a high pace.
- Flexibility (Saturday hours will be required and will occasionally cover in other branches).

**Application Procedure
TCT offers a competitive compensation plan; an enthusiastic team-oriented environment, an outstanding benefits
package including: medical, dental, vision, life and disability, voluntary benefits, paid vacations, an extremely generous

401(K) plan, and much more If you meet the above qualifications and would like to be considered for this position,
please send your **resume** along with a **cover letter & salary requirements** to:
**TCT Federal Credit Union**
**Attn: Human Resources**

**416 Rowland St. Ballston Spa, NY 12020**

**Or Fax to: 518-288-3751



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