Pod Administrator

2 weeks ago

Spalding, United Kingdom Fowler Welch Full time

**Company Description**

Fowler Welch - a multi award winning supply chain specialist working with retailers, wholesalers and manufacturers, providing temperature controlled warehousing allowing consolidation, storage & transport service for chilled foods. We offer a tailored, fastand frequent logistics service with countrywide coverage.

Our Spalding site are now recruiting for a POD Administrator on a temporary contract basis.

Working hours: Monday to Friday (8am-5pm)

The purpose of a POD Administrator is to process proof of delivery documents (PODs) received from Fowler Welch depots and Sub contractors. Scanning processed paperwork, to enable customers to view their POD’s. Checking and inputting incidents.

**Key Duties of a POD Administrator**:

- First point of contact for visitors and incoming calls.
- Processing POD’s, checking all incidents have been reported and that the paperwork is stamped / signed correctly to a high level of accuracy.
- Ensuring POD’s are scanned correctly, making them available to customers.
- Dealing with customer POD queries in accordance with set guidelines.
- Sorting and sending internal and external post.
- Filing of vehicle check sheets.
- Accurate scanning of POD paperwork, and correction of scan errors, to ensure availability for customers.
- Scanning of POD requests to a high level of accuracy.
- Processing stationary orders and printing supplies.

**Qualifications**
- Excellent attention to detail.
- Customer service experience.
- Adaptable and flexible in approach to work.
- Planning and organisational skills.
- Good communication skills.
- Proficiency in Word and Excel.
- Previous experience of a fast paced office environment desirable.
- Previous experience of working within logistics and / or FMCG sector advantageous.

**Additional Information**

As part of its Drive to make Fowler Welch a great place to work. We are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers.

Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives.

Our People are the driving force behind our success, which is why we offer a wide range of benefits which include:

- Competitive salary
- Competitive holiday entitlement
- Pension scheme
- Life Assurance
- Health cash plans
- Retail discounts via our benefit platform

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