Aftersales Executive

St Neots - Full-time
- Employment Type- Full Time- Job Location- Hail Weston House, Hail Weston, St Neots, Cambridgeshire, PE19 5JY, United Kingdom- Base Salary- £21,000.00 - £22,000.00
- _Per year_
- Date Posted- 31 March 2023- Job DescriptionWe are recruiting a person to contact our customer sites to make sure that they are happy with our systems and see if there is anything more that we can do for them. This might include providing extensions to their existing systems installed by Tensor, providing extra products, Helpdesk support or training. The purpose of your role is to make sure that Tensor stays in touch with its customers and helps them where necessary. This role is very much telephone based where we need you to talk to the customer base in a friendly but timely, professional manor.

**The work will include**:

- Calling our customers using our computerised contact management system
- Dealing with customer queries
- Dealing with other Tensor departments to get problems solved swiftly

**The Company**:
Tensor plc is a world-class medium sized company who design and manufacture Smart Card and Biometric Time & Attendance, Access Control and security control and Energy Management products. We have developed a number of “world firsts” and are recognised as a leader in our field. Today we are a global organisation where research and design activity remains a top priority and this will keep Tensor in its lead position for years to come.
- Be a sharp, self-motivated, dedicated hardworking individual who is good at efficient telephone communications.
- Be able to learn our product range through our in-house training
- Enjoy dealing with people and sorting any problems that they have

The ability to be flexible and able to multitask is of particular importance within our ever-developing company.

**The Opportunity**:
This is a great opportunity for a person who wants to make a difference for our customers. Hours of work are Monday to Friday with 1 hour for lunch.

**The Reward**:

- The initial salary is between £21,000 and £22,000 per annum depending upon ability and experience (part-time pro-rata). Company pension scheme available. Additional annual leave achievable.