Glamping Assistant/administrator

Want to work in stunning countryside just a stone's throw from Bodiam Castle? We're The Hub and The Original Hut Company, a café and glampsite based on Quarry Farm, Bodiam. A beautiful place to visit, stay and work, we are excited to be expanding our great team with more friendly, positive, customer-focussed people.

ABOUT YOU:
Dedicated to delivering exceptional customer service, you will love working face to face with customers, ensuring they have the best possible experience during their visit or stay.

You'll enjoy getting involved with whatever is required and appreciate the varied tasks and pace involved in a Glamping and café business. You'll enjoy working within our vibrant team but have the initiative and confidence to work by yourself, noticing what needs doing and seeing it through and enjoy always going that extra mile for customers and colleagues alike.

ABOUT US: The Hub café and shop is a relatively new and growing business which perfectly complements The Original Hut Company - our self-catering glamping and camping site.

The Hub café is fully licenced and carries a beautiful range of local and ethically-sourced food and drinks. Our food is fresh, rustic and seasonal. We are ethically-minded and very much focussed on sustainability. We like to support local and are continually looking for ways to improve our footprint, from only serving Vegware cups and paper straws instead of plastic, to reusing and upcycling across the cafe and site (including the staircase in our cafe which is made from old pallets). If you care about people, the planet and doing a great job, we want to hear from you

TASKS to include (but not limited to):

- Delivering exceptional and memorable service to our customers;
- Taking orders and bookings;
- Upselling accommodation and products
- Supporting in the cafe during busy and quiet periods ie. Making drinks and using our coffee machine (training will be provided), Serving and clearing food and drink along with working the Till.
- Efficient stock management within the gift shop
- Working on our bar (if 18 +);
- Assisting with housekeeping duties
- Answering incoming calls
- Handling customer bookings and event enquiries;
- EPOS Till reporting
- General office Admin using bookings systems, social media, outlook and Microsoft Office

The position will include working some weekends & bank holidays. Due to the location of the role, own transport is essential.

**Job Types**: Full-time, Permanent

**Salary**: £11.00 per hour

Schedule:

- Day shift
- Monday to Friday
- Weekend availability

COVID-19 considerations:
All customers are required to wear masks, we can offer outside food collection and we work to the Good to Go quality standards and full risk assessment for each tier.

Work Location: One location