Funeral Administrator

J Stamp & Sons, a 3rd generation family owned Funeral Directors & Monumental Masons, has a vacancy for a full-time Funeral Administrator to join our energetic team at our office in Market Harborough, Leicestershire.

**Job Description & Duties**

We are seeking an organised, caring, and compassionate individual to join our dedicated team. You will be required to have excellent communication skills, both written and verbal, to meet the public in the course of making arrangements. You will be working within a multi-disciplinary team providing support to the Funeral Director in delivering excellent customer service, assisting with the arrangement, and planning of funeral services.

**Main responsibilities**:

- Provide administrative support, using Eulogica funeral software system
- Liaising with third-party professionals (Doctors, Hospitals, HM Coroners, Crematoria and Cemeteries)
- Answering telephone calls and directing to appropriate team members
- Diary management
- Assisting with newspaper notices and donations
- Supporting all aspects of accounting processes
- Facilitate and support visitors to our Chapel of Rest
- Reception duties
- Assisting with memorial enquiries and arrangements

**Skills & Experience**:

- Proactive approach and ability to communicate effectively with a wide range of people
- Presentable at all times, acting with professional conduct and showing empathy
- The ability to work as part of a team in a fast-moving environment
- Strong administration and organisational skills are also essential
- Excellent communication skills and strong attention to detail
- Use own initiative but also ability to work as part of a team.
- Strong literacy and numeracy skills and PC literate in Microsoft Office e.g. Word, Excel, Outlook, etc
- Flexible attitude and approach being adaptable to the needs of the client/organisation
- Demonstrate a calm, efficient and compassionate demeanour
- Reliability, honesty and commitment to maintaining confidentiality at all times

We are a trusted, local family funeral directors that have been offering a professional and affordable service for over 75 years. We pride ourselves on our experienced and dedicated team and well-appointed premises, which include offices, chapels of rest, reception venue with catering facilities, and beautiful gardens.

, Permanent - 08.30 - 17.00

**Job Types**: Full-time, Permanent

Pay: £24,000.00 per year

**Benefits**:

- Company pension
- On-site parking

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Market Harborough LE16: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

Work Location: In person

Application deadline: 31/05/2024
Reference ID: JSS Funeral Admin 2024
Expected start date: 05/08/2024