Service Fulfilment Operations Developer

3 weeks ago

London, United Kingdom IKEA Full time

**Job ID**: 217669

**Date posted**: 02/02/2024

**Who you are**

You will be responsible for the performance of assigned service partner(s) or partners in an assigned geographical area Ireland & North Market Area including:

- Daily operations for services connected to internal and external service partners
- Operational excellence
- Efficiency and continuous improvement
- Short and mid-term capacities
- Cost development
- Lead-time development
- Communications
- Sustainability

Contribute to the operations and development of the Service Fulfilment organisation both directly and through the work of with the assigned service partner(s) with a customer centric and collaborative approach in focus. Contribute to creating the right prerequisites in the organisation to enable the growth agenda and secure the Group and market Customer Fulfilment agenda is translated into the Service Fulfilment organisation. The main speaking partner for the assigned service partner(s).

Essential Requirement:

- University degree in logistics, economics, business administration or relevant working experience.
- 2 - 4 years working experience in supply chain on operational and/or tactical level
- Experience in developing business development roadmaps
- Experience of working in a fast-changing environment and project management
- Knowledge and experience of meeting and interacting with various business partners (including external).
- Good presentation skills
- Experience in the developing and improving ways of working; problem solving experience
- Proven analytical and numerical skills
- Retail/Home Furnishing & Transport Industry Experience
- Self-reliant and motivated with a proven ability to work as part of a team as well as independently

**What you'll be doing day to day**
- Responsible for securing high performing daily operations connected to service fulfilment through the performance of the assigned service partner(s) or partners in an assigned geographical area including planning, execution and follow up of operations, relevant negotiations, IWAY and legal compliance with a focus on quality and a customer-centric, collaborative mind-set in all touchpoints for the lowest possible cost to enable competitiveness of IKEA in a multichannel environment and support long-term growth and profitability.
- Responsible to secure excellence in operations and quality under the scope of Service Fulfilment on the market through the performance of the assigned service partner(s) or partner(s) in an assigned geographical area to exceed customer expectations, provide seamless shopping experience and a great quality in meeting with the customer.
- Responsible for short-, mid-term and long-term operational development of assigned existing service partner(s) and that the assigned internal and/or external service partner(s) have the knowledge to perform their tasks to represent IKEA well and provide an excellent quality in the meeting with the customer. Long-term partner development to happen in close collaboration with the Strategic Sourcing function as strategic sourcing owns the supplier relationship as a whole.
- Responsible for ensuring short and mid-term capacities and resources in the market's service fulfilment network through the work with the assigned service partner(s) or partner(s) in an assigned geographical area to provide seamless shopping experience with great quality for the many people.
- Contribute to negotiate cost development of the Service Fulfilment function through the work with the assigned service partner(s) or partner(s) in an assigned geographical area
- Responsible for securing efficiency and implementing improvements on the market in cooperation with relevant stakeholders throughout the organisation (e.g. Store Fulfilment Operations, Fulfilment Development & Multichannel Network, Retail, Inter IKEA Logistics) to reach excellence in execution and exceed customer expectations.
- Contribute with both knowledge and expertise to optimal multichannel development and tendering activities as well as to all matrices, global initiatives and competence networks.
- Responsible for promoting and stimulating entrepreneurial orientation within the assigned service partner(s) or service partner(s) in an assigned geographical area to bring development and innovation ideas to Service Fulfilment and total IKEA in close cooperation with the Group Functions.
- Responsible for the implementation of the Customer Fulfilment sustainability agenda for Service Fulfilment through the work with the assigned service partner(s) or service partner(s) in the assigned geographical area.

**About this work area**

IKEA UK & Ireland is a has a vibrant culture where ideas are heard, where there is opportunity to learn new skills and where the goal always is “to create a better everyday life for the many people”. We give down-to-earth, straightforward people the possibility to grow, both as individuals and in their professional roles.

**What you n

  • Fulfilment Operatives

    4 weeks ago

    London, United Kingdom The Best Connection Employment Group Full time

    We are looking for Warehouse, Dispatch & Quality Operative to work for our client based in Park Royal. **This role is 4 On 4 Off working 8am to 8pm.** **Responsibilities & Requirements**: - Picking/Packing, Machine Operation - Skincare Products + Dispensing Prescriptions - Filling Up bottled products & guarantee the fulfilment of all customer orders...

  • Fulfillment Operations Manager

    4 weeks ago

    London, United Kingdom TikTok Full time

    This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. Responsibilities About TikTok TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta,...

  • Fulfillment and Distribution Manager

    3 hours ago

    London, United Kingdom CSD.Shop Full time

    Job Description Company Overview: Consigned Sealed Delivered specializes in providing a premium platform for women to sell their high-end luxury clothes, bags, shoes, and accessories while offering discerning shoppers a curated selection of second hand luxury goods at attainable prices. CSD accepts consignments of brands from fashion houses ranging from...

  • Operations Lead, Digital Fulfilment

    4 weeks ago

    London, United Kingdom Lululemon Full time

    who we are lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis...

  • Fulfillment and Distribution Manager

    1 day ago

    Greater London, United Kingdom CSD.Shop Full time

    Company Overview: Consigned Sealed Delivered specializes in providing a premium platform for women to sell their high-end luxury clothes, bags, shoes, and accessories while offering discerning shoppers a curated selection of second hand luxury goods at attainable prices. CSD accepts consignments of brands from fashion houses ranging from super-brands like...

  • Quality & Fulfilment Manager

    2 days ago

    London, United Kingdom Geomiq Full time

    Quality & Fulfilment Manager London At Geomiq, we’re inspired every day by our customers and teammates. Geomiq is the UK’s leading Digital Manufacturing Marketplace. An innovative B2B MaaS (Manufacturing as a Service) platform and Artificial Intelligence (AI) powered system that connect buyers and sellers with unprecedented efficiency. ...

  • Ecommerce Fulfilment Assistant

    1 day ago

    London, United Kingdom Glassworks London Full time

    Founded in London in 2010, Glassworks is a fresh London fashion brand totally independent, style-obsessed and passionate believers in bricks-and-mortar boutiques as well as streamlined digital shopping. Our design-led stores and website are refreshed weekly with small runs of completely new fashion meaning a constant feed of exciting new stuff to try on,...

  • Head of Operations

    4 weeks ago

    London, United Kingdom Churchill Service Solutions Full time

    Head of Operations - Guest Services £60,000 to £70,000 per annum plus 15% annual performance bonus. London - Making the workplace a destination_ We Put People First so you can Deliver Outstanding Service We are looking for a dynamic, ambitious, and empathetic Head of Operations. The Head of Operations will work at a high pace across multiple geographic...

  • Supporter Care Officer

    3 weeks ago

    London, United Kingdom Brooke Full time

    Job Summary The Role This is an exciting opportunity for an experienced Supporter Care or Donation Processing professional to join our high performing Supporter Care Team at Brooke. You will work as part of a busy Supporter Care and Fulfilment team providing high quality donation processing and fulfilment services, and the highest levels of...

  • Client Service Partner

    2 weeks ago

    London, United Kingdom Corporation Service Company Full time

    Title: Client Service Partner Location: London Working Hours: Monday to Friday - 9am - 5.30pm  Hybrid - Office Days - Tues to Thurs As a Customer Service Partner, you will be responsible for providing clients with business-to-business support, taking and fulfilling orders, as well as managing a portfolio of digital assets. Additionally, you...

  • Software Development Engineer, SDE, Multichannel Fulfilment, Buy With Prime

    6 days ago

    London, United Kingdom Amazon Full time

    Software Development Engineer, SDE, Multichannel Fulfilment, Buy With Prime Amazon has spent years building one of the world’s most efficient and optimized supply chains. The Supply Chain Services Team, part of Santos org, will build on that foundation and continue to innovate end-to-end supply chain capabilities for merchants to conduct their off-Amazon...

  • Software Development Engineer, SDE, Multichannel Fulfilment, Buy With Prime

    6 days ago

    London, United Kingdom Amazon Full time

    Software Development Engineer, SDE, Multichannel Fulfilment, Buy With Prime Amazon has spent years building one of the world’s most efficient and optimized supply chains. The Supply Chain Services Team, part of Santos org, will build on that foundation and continue to innovate end-to-end supply chain capabilities for merchants to conduct their off-Amazon...

  • Senior Associate, Client Fulfilment

    2 days ago

    London, Greater London, United Kingdom Royal Bank of Canada Full time

    Come Work with UsAt RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose.Whether you're helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that...

  • Delivery Driver/ Fulfillment Associate

    1 week ago

    London, United Kingdom Cervello Global Corporation Full time

    Cervello Global Corporation is seeking several _Delivery Driver/Fulfillment Associates_ in our Specialized Transportation Srvices (STS) division to ensure proper handling, processing, and or last tactical mile pickup/delivery of sensitive DoD or commercial cargo shipment in CONUS or OCONUS. - DESCRIPTION OF DUTIES & RESPONSIBILITIES:_ - The shipper is...

  • Service Desk Operations Manager

    2 weeks ago

    London, United Kingdom Synapri Full time

    We are looking for a seasoned Service Desk Operations Manager with a passion for driving service improvements and operational quality within the IT space. This position lies in a forward-thinking technology department within a well-established firm.As the Service Desk Operations Manager, you will be responsible for leading a talented team of 8 IT service...

  • Service Desk Operations Manager

    1 week ago

    London, United Kingdom Synapri Full time

    We are looking for a seasoned Service Desk Operations Manager with a passion for driving service improvements and operational quality within the IT space. This position lies in a forward-thinking technology department within a well-established firm.Scroll down to find an indepth overview of this job, and what is expected of candidates Make an application by...

  • Service Desk Operations Manager

    2 weeks ago

    London, United Kingdom Synapri Full time

    We are looking for a seasoned Service Desk Operations Manager with a passion for driving service improvements and operational quality within the IT space. This position lies in a forward-thinking technology department within a well-established firm. As the Service Desk Operations Manager, you will be responsible for leading a talented team of 8 IT service...

  • Service Desk Operations Manager

    1 week ago

    London, United Kingdom Synapri Full time

    Job DescriptionWe are looking for a seasoned Service Desk Operations Manager with a passion for driving service improvements and operational quality within the IT space. This position lies in a forward-thinking technology department within a well-established firm.As the Service Desk Operations Manager, you will be responsible for leading a talented team of 8...

  • Service Desk Operations Manager

    2 weeks ago

    London, United Kingdom Synapri Full time

    We are looking for a seasoned Service Desk Operations Manager with a passion for driving service improvements and operational quality within the IT space. This position lies in a forward-thinking technology department within a well-established firm. As the Service Desk Operations Manager, you will be responsible for leading a talented team of 8 IT service...

  • Safety & Security Leader (Central Fulfilment)

    4 weeks ago

    London, United Kingdom IKEA Full time

    Who you are To ensure a holistic and proactive safety and security risk handling for respective country. Making sure priorities are well accepted and understood by the business stakeholders, ensuring risks are identified, assessed, and treated and by doing so, safeguarding our co-workers, customer, assets and the IKEA brand. Essential Competency...