Digital Sales Advisor

3 weeks ago

Doncaster, United Kingdom Stoneacre Full time

**About the role**

We are excited to be recruiting for a Digital Sales Advisor to join our fast-growing online sales team. Are you looking for a chance to improve your career and take it to the next level? Do you want to be part of one of the fastest growing Motor Groups in the country? Then you may just be the person we are looking for

Are you a parts advisor looking for something new and exciting?

Based in our Distribution centre in Doncaster you will be part of a team responsible for the sale of Car Parts, Accessories, Merchandise and Clothing on our industry leading online brands - Car Accessories Plus, Partsworld-UK, Stoneacre Direct and TPX Workwear.

We are seeking an individual with a customer first attitude and a passion for cars who will be a team player to ensure the success and continual growth of our online operations.

Simply, it will be down to you to ensure that every customer order runs as smoothly as possible. From the second our customers click the link on any one of our online platforms, to the moment their order is placed, picked, packed, and dispatched. You’ll take pride in creating and maintaining their customer experience, all whilst contributing towards making Stoneacre the **Number One** Motor Group.

**Do we have your interest ?**

Here at Stoneacre we are committed to creating a diverse and inclusive workplace. It is our ambition to make Stoneacre the best place to work because we recognise that it is our people who make Stoneacre a success. So, what is in it for you?
- Industry leading competitive salary
- Bonus Scheme
- Competitive holiday entitlement
- A range of training and development programmes
- Industry leading career progression opportunities
- Contributory workplace pension scheme
- Uniform provided
- Long service reward
- Customer introduced reward
- Employee discounts
- Access to discounts on retailers, restaurants, holidays and much more
- Wellness programme
- Free parking

**An average day as a Digital Sales Advisor**
- Ensuring customer orders are dispatched on time.
- Processing returns and packing orders.
- Taking product images and creating accurate descriptions.
- Researching new product lines using data driven tools and methods.
- Maintain our online reputation at every customer touch point.
- Work as a team player in a fast-paced environment to meet targets.
- Assisting with warehouse operations when required.

**About you **
- You will have experience selling via online platforms such as Shopify, Ebay & Etsy.
- Familiarity with Microsoft Office and Keyloop (CDK, Autoline, Kerridge) would be advantageous.
- You will be a strong team player.
- Committed to providing excellent customer service and thrive in a busy high-pressured environment.
- You will have excellent communication and organisation skills.
- We want you to love what you do - The rest will come naturally.
- “Stoneacre Motor Group are an Equal Opportunity employer committed to diversity in the workplace. We pride ourselves on creating an inclusive work environment where our employees can thrive by being themselves."_

The Company
Originally founded in 1994, Stoneacre is a family-owned business that has progressively grown to become one of the UK’s fastest-growing and most successful car dealer groups.

We operate from 64 locations across England and Wales, have 137 franchise sales points representing 27 manufacturers. Specialising in the sale of new and used cars, as well as commercial vehicles, the group also offers servicing, parts and bodyshop facilities.

We currently have over 2,750 dedicated members of the Stoneacre team who share our dedication and passion to provide complete customer satisfaction. We are committed to developing our people, as we know it’s the best investment we can make.

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