Consultant

6 months ago

Southampton, United Kingdom Benefex Full time

**Who are Benefex?**
- We believe no one comes to work to do a bad job or be actively disengaged, and that technology is instrumental in **providing an exceptional employee experience.**
- We are striving to create seamless but tangible interactions between employers and employees, **making work a rewarding place for every single one of us**.
- Benefex are a fast-moving technology company, and **one of the most successful providers of online reward and benefits solutions in the UK.**
- To help us on our quest to be the best, **we need brilliant people** on board and that’s where you come in.
- **Top 10 Employer, Sunday Times Best Places to Work Awards**

**Why should you apply?**
- **Clearly defined career progression**: Consultant > Senior > Lead
- A **fast paced role** using a variety of skills where **every day is different**:

- Work closely with our customers to **provide a world-class customer experience**:

- **Top 10 Employer, Sunday Times Best Places to Work Awards**:

- Work for a **profitable, fast-growing** **market leader **in the online reward and benefits space

**Great benefits**:
£32,000-45,000

Flexible work - choose a working setup that works for you, our only ask is to see you once a month in the office

✈️ 25 days holiday plus your local bank holidays

Your birthday off

❤️ Two half day wellbeing days

Healthcare cash plan

Employee Assistance Plan

Income Protection and life assurance

Pension scheme

**Consultant**

As a Consultant you will deliver effective solutions to our customers - predominantly through our market-leading product, OneHub - ensuring that we use technology to create exceptional employee experiences. You will be offering advice to customers on benefit options within the flexible benefit scheme, writing scheme designs for a range of products, working closely with the wider team to deliver on the agreed scheme designs, and proactively managing the customer relationship.

**Responsibilities/Role Overview**

You will be offering advice to customers on benefit options within the flexible benefit scheme, writing scheme designs for a range of products, working closely with the wider team to deliver on the agreed scheme designs, and proactively managing the customer relationship.
- Agreeing on the detailed scope of OneHub solutions with customers
- Working with the customer to agree and measure project objectives
- Creating and maintaining design documentation including both benefits designs and data specifications
- Owning the design phase of customer projects, and alongside the Project Manager managing the customer and other third parties to achieve successful completion
- Authoring test scripts
- Coordinating customer testing
- Being the design authority within Benefex for your schemes

**What are we looking for?**
- Experience in being customer facing within the employee benefits/online rewards space, whether that be in an account management, customer success, implementation or sales capacity
- Knowledge of employee benefits and associated tax structure
- Someone with excellent communication skills (verbal and written) as you’ll be preparing customer documentation and reports, and regularly presenting to customers.
- The ability to build relationships quickly at all levels - and in varying types of organisations - so that you are seen as a trusted advisor who can push boundaries, achieve results and exceed customer expectations.
- You will also be able to prioritise and manage competing demands within a dynamic and fast-paced working environment.
- Comfortable taking ownership for customers with a delivery-focused outlook, proactively managing your own time, and being open to new ideas.
- An eye for detail as you’ll be responsible for creating the scheme designs and assisting through the testing process before the scheme goes live.

Even if you don't meet all of the requirements for this role, we encourage you to apply We are looking for talented and passionate individuals who are eager to learn and grow. We also offer a variety of other roles, so please check out our careers page to see if there is something else that might be a good fit for you.

**Our interview process**

**✌** Benefex understands the need to have a fast and efficient process, the below will all be completed in the shortest time possible.

Initial informal call with the Talent team

Online tests in numeracy and logical reasoning
- Interview with the hiring manager and a member of the team

**We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.**

**We are committed to creating a diverse and inclusive workplace where everyone feels welcome and respected. We believe that diversity and inclusion are essential to our success, and we are proud to be an equal opportunity employer.**
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