Business Support

7 months ago

Aberford, United Kingdom Jet Aire Services Full time

**Purpose of the Role**

To be a key member of the business support operations team and carry out various duties such as planning and scheduling jobs, ensuring jobs have accurate information, booking in waste disposal, dealing with customer enquiries, dealing with phone calls, producing non-complex quotes and any other administration tasks.

To ensure the operations work is planned in organised and run efficiently maximising utilisation and profitability on all units, whilst ensuring excellence is delivered to our customers.

**Key Responsibilities**
- Answering telephones.
- Be part of the on-call rota 1 week in 4 and assist in maintaining the rota.
- Raising new jobs on the database, dispatching job cards to crews and processing to invoice.
- Working with other departments and the sales team to resource their jobs, keeping them informed of progress.
- Dealing with and resolving customer queries and payments.
- Supporting Operations with checking the correct personnel and equipment is booked for the following days’ workload to avoid customer turn backs or wasted time.
- Completing job packs with collecting all the correct information (PO’s, waste, completed) ready for invoicing.
- Responsibility for the administration of the daily vehicle defect cross checking, equipment checks spread sheet to ensure all complaint.
- Dealing with customer feedback on completion of jobs to maintain and improve customer relations.
- Business support demands when required such as supporting the sales team with building of “noncomplex” quotations. Assistance / cover for invoicing, pricing basic jobs. Completion and flagging of jobs.

It is not possible for this document to totally encompass or define all tasks that may be required of the post holder. The outlined duties may therefore vary from time to time without materially changing either the character or level of responsibility.

**General Responsibilities**
- The Company is committed to achieving a high standard of Health and Safety in all its activities and the post holder will be expected to contribute to maintaining standards to ensure compliance with all appropriate legislation.
- To recognise the importance of fairness and equality in the workplace, to treat everyone with dignity and respect.

**Key Measurements**
- Data input accuracy.
- Good Communicator.
- Good planning skills.

**Experience and Qualifications**
- Experience with Excel essential.
- Knowledge of Office 365.

**Personal Skills**
- Excellent verbal and written communication skills.
- Polite and approachable always.
- Excellent telephone and negotiation skills.
- Must be detail conscious with a high regard for accuracy and well organised.
- Excellent administration skills are required.
- Has a ‘can do/will do’ attitude.
- Analysis of own performance and takes steps to improve this.
- Remains focused when faced with competing demands.
- Keeps people informed of progress on key tasks.
- Adapts their communication style to suit their customer / colleagues, responding to their feedback or queries.
- Accepts new ideas and change initiatives.
- Always conducts themselves in a courteous and professional manner.
- Always maintains the strictest levels of confidentiality.

**Jet Aire Services Group Benefits Package**

As well as being a great place to work, we offer our employees a range of benefits including.
- The Hub - for JAS People
- Our employee engagement platform that also offers unbeatable money saving discounts.
- An Employee Assistance Programme (EAP).
- Our EAP is a free and confidential employee benefit designed to help deal with issues that could be affecting general wellbeing.
- JASafe Always
- We are committed to making Jet Aire Services Group a safe place to work.
- Cycle Scheme
- Eye Care
- Refer-a-Friend incentive.
- We hope you enjoy working here so much, you recommend us to your friends and family, you can earn £250.00 for referring us.
- If you pride yourself in delivering a quality service, want to work for a financially stable business who offers an attractive overall benefits package, and your values align with ours, we look forward to hearing from you_

  • Mental Health Floating Support Worker

    3 weeks ago

    Aberford, United Kingdom Creative Support Careers Full time

    Role requirement: must be a driver with use of own vehicle We are interested in welcoming new staff into our busy and dynamic mental health team.We work across Bradford in four local teams ensuring staff offers positive mental health recovery support and housing related support in a personalised way.The successful candidate will engage with service users and...

  • Business Support Coordinator

    4 weeks ago

    Aberford, United Kingdom Corporate Travel Management (Ctm) Uk Full time

    Job Description OVERVIEW The role of the Business Support Co-ordinator, is to provide a high level of customer service and support to both internal and external customers across all areas of the business.The role will be responsible for dealing with a variety of enquiries via telephone and e-mail and responding to them using effective communication, whilst...

  • Business Analyst

    1 month ago

    Aberford, United Kingdom Hays Full time

    Hays Technology are recruiting a Business Analyst to join a Bradford based retailer on a permanent basis.The successful candidate will join a Business Change Team and will play a crucial part in managing various system changes and transformations.This position is full time and offers a hybrid working scheme (3 onsite / 2 home).The role offers exposure to a...

  • Business Development Manager

    3 weeks ago

    Aberford, United Kingdom Complete Security Recruitment Full time

    Are you a National Service & Maintenance Business Development Manager with a background in either sales , security , health and safety or loss prevention ?Paying up to £40k ( OTE £55k / £70k) What can you expect as an employee: Up to 40k basic OTE 55k/70k Part of a fast-growing company at the forefront of our industry 28 days holiday inc Bank Holidays...

  • Business Intelligence Officer

    4 weeks ago

    Aberford, United Kingdom Habinteg Full time

    Based: Hybrid A mixture of remote working with some presence in our Bradford Office Hours: Full time 35hrs/week About the post Habinteg are recruiting to an exciting role within our organisation, and we are seeking an experienced Business Intelligence Officer to join our newly formed data team.This role will develop and maintain Habintegs data intelligence...

  • Business Intelligence Officer

    4 weeks ago

    Aberford, United Kingdom Habinteg Full time

    Based: Hybrid A mixture of remote working with some presence in our Bradford Office Hours: Full time 35hrs/week About the post Habinteg are recruiting to an exciting role within our organisation, and we are seeking an experienced Business Intelligence Officer to join our newly formed data team.This role will develop and maintain Habintegs data intelligence...

  • Business Unit Director 3Pl

    4 weeks ago

    Aberford, United Kingdom Rem Associates Ltd. Full time

    Business Director Direct Report to: CEO Other Stakeholders: CFO, Head of HR, Non-Executive Board, General Manager (Processing) Peer Group: Commercial Director Direct Reports: Operations Director, General Manager (Regional General Manager (Corby), Head of Transport) Role Profile Ensure has the required operational capabilities (transport, warehousing, garment...

  • Sales Support Administrator

    7 months ago

    Aberford, United Kingdom Newman Stewart Ltd Full time

    Do you have Sales Support experience and thrive on delivering exceptional results? Do you have a keen eye for detail and want to join a small, friendly & supportive team? We are looking for a high calibre and proactive Administrator to join our business, to support our team of Consultants and Directors, to help them to achieve exceptional results. As Sales...

  • Habinteg | Business Intelligence Officer | Bradford

    4 weeks ago

    Aberford, United Kingdom Habinteg Full time

    Based: Hybrid A mixture of remote working with some presence in our Bradford OfficeHours: Full time 35hrs/weekAbout the post Habinteg are recruiting to an exciting role within our organisation, and we are seeking an experienced Business Intelligence Officer to join our newly formed data team.This role will develop and maintain Habintegs data intelligence...

  • Product Support Engineer

    3 weeks ago

    Aberford, United Kingdom Chroma Recruitment Ltd Full time

    An excellent opportunity for a Product Support Engineer from an Electronics background to work in a growing business in West Yorkshire! The Product Support Engineer works within a small team of multi-disciplinary engineers dealing with electronic products.As a Product Support Engineer , youll be involved in pre-sales and post-sales support, making sure...

  • Product Support Engineer

    1 month ago

    Aberford, United Kingdom Chroma Recruitment Ltd Full time

    An excellent opportunity for a Product Support Engineer from an Electronics background to work in a growing business in West Yorkshire!The Product Support Engineer works within a small team of multi-disciplinary engineers dealing with electronic products.

  • Product Support Engineer

    3 weeks ago

    Aberford, United Kingdom Chroma Recruitment Ltd Full time

    An excellent opportunity for a Product Support Engineer from an Electronics background to work in a growing business in West Yorkshire!The Product Support Engineer works within a small team of multi-disciplinary engineers dealing with electronic products.Check all associated application documentation thoroughly before clicking on the apply button at the...

  • Finance Business Partner

    1 day ago

    Aberford, United Kingdom Accent Full time

    At Accent we believe everyone has the right to a safe, secure and warm place to call home. We're looking for a Finance Business Partner – Development & Assets Compliance to join our Finance team in Bradford or Peterborough.About the role and person: 35 hours Permanent As our Finance Business Partner, you'll be at the heart of managing and supporting...

  • Internal Sales Support

    7 months ago

    Aberford, United Kingdom Jet Aire Services Full time

    **JOB DESCRIPTION** **Job Title: Internal **Sales Support **Reporting to**:Sales Director*** **Department**:Sales **Base location**:Leeds **______________________________________** **Purpose of the Role**: Assist the Business Sales department with dealing with Complex quotes to a specific Value, Manage certain accounts, servicing of the house accounts...

  • It Support Engineer

    3 weeks ago

    Aberford, United Kingdom Wildcat Careers Ltd Full time

    Title: IT Support Technician Location: Wiltshire, BA15 - Hybrid Award-winning Managed Service Provider based in Wiltshire, known for its people-focused culture, strong values, and vibrant work environment are seeking an IT Support Engineer to join their helpdesk. The passionate and committed team embraces a hybrid work model, with Mondays and Tuesdays...

  • Orcale Epm Incident Support Analyst

    3 weeks ago

    Aberford, United Kingdom Liberty Global Full time

    *We're looking for a Oracle EPM Incident Support Lead to join us at our Business Centre based in Bradford.*This post provides first level support and coordination for all Finance Systems service and application platforms. You will coordinate Incident Support for Global Finance Systems support activities.The employee will have a keen eye for automation...

  • Behaviour Support Worker

    3 weeks ago

    Aberford, United Kingdom Prospero Teaching Full time

    Behaviour Support Worker - Bradford Do you have experience working with children/young people with SEMH (Social Emotional Mental Health) difficulties?Prospero Teaching are looking for committed individuals for an SEN School in Bradford.The role is to start ASAP.CONTRACT/POSITION DETAILS Location Bradford Position Behaviour Support Worker Start Date ASAP End...

  • Orcale Epm Incident Support Analyst

    3 weeks ago

    Aberford, United Kingdom Liberty Global Full time

    We're looking for a Oracle EPM Incident Support Lead to join us at our Business Centre based in Bradford.This post provides first level support and coordination for all Finance Systems service and application platforms.You will coordinate Incident Support for Global Finance Systems support activities.The employee will have a keen eye for automation...

  • Orcale Epm Incident Support Analyst

    3 weeks ago

    Aberford, United Kingdom Joblookup Full time

    We're looking for a Oracle EPM Incident Support Lead to join us at our Business Centre based in Bradford.Are you the right applicant for this opportunity Find out by reading through the role overview below.This post provides first level support and coordination for all Finance Systems service and application platforms.You will coordinate Incident Support for...

  • Chroma Recruitment Ltd | Product Support Engineer

    3 weeks ago

    Aberford, United Kingdom Chroma Recruitment Ltd Full time

    An excellent opportunity for a Product Support Engineer from an Electronics background to work in a growing business in West Yorkshire!The Product Support Engineer works within a small team of multi-disciplinary engineers dealing with electronic products.As a Product Support Engineer , youll be involved in pre-sales and post-sales support, making sure...