Nightshift Replenishment

Do you love the buzz of the airport? Enjoy working in a dynamic retail environment, where no two days are the same? If so, we have just the opportunity for you

This role is for our Aelia store situated in the departure lounge of London Luton Airport; we are currently looking for energetic, enthusiastic new members to join the team that have a passion for excellence, teamwork and world class customer service.

**Hours**:30hrs per week, worked over 4 nights, 8pm-5am, working a 3 on \ 3 off rotation

**Salary**: £11-11.25 per hour

**Benefits**:Benenden Health, Retail Trust, life insurance, on-site parking, store discounts and uniform

**Job purpose**:
Delivering a well-presented store, with great availability, is a key part of a customer’s overall shopping experience. As a Replenishment Assistant you will work to maintain store standards around stock levels, merchandising and housekeeping tasks, whist delivering first class customer service to our customers.

**Key responsibilities**:
**100% Customer Focus**
- Greeting customers with a friendly smile
- Helping customers with product selection
- Offering additional link sales
- Ensuring all customers receive excellent customer service every-time
- End to end customer service including till operations

**Stock Management**
- Accurately process deliveries; check and reject from warehouse
- Picks stock accurately from stockrooms
- Implements and maintains planogram to correct standards
- Ensure the shelves are faced correctly
- Follows correct out of stock process
- Checks for missing tickets and escalate to resolve
- Completes accurate date rotation of products, removes out of date or damaged products
- Assists with promotion changeovers
- Keeps the shelves and display areas clean and tidy

**Housekeeping / Health & Safety**
- Keeping the store well presented at all time
- Ensure the safe usage of all the cleaning materials
- Ensuring store and stock rooms are kept tidy in line with H&S
- Reporting any potential hazards on the shop floor or stock room to the manager/supervisors

**Security**
- Supports loss prevention by being vigilant
- Ensuring security of stock on shop floor and compliance of till inventory
- Responsible for the shop floor security when on shift
- Awareness of potential security risks out with store and part of the greater airport community

**Person Specification**:

- Good Communication skills (both verbal & written)
- Adaptability to the changing environment
- Ability to work in a team and individually
- Ability to work well under pressure
- Excellent Interpersonal skills
- Ability to provide professional standard of services
- Reliable in attendance and time keeping
- Self-motivated

A five-year working and personal reference, along with a Criminal Reference Check, will be required for this role as the store is airside in the departures lounge. This will be discussed in more detail at interview stage or please contact us if you have any questions regarding this.