Customer Assistant
3 weeks ago
**Customer Assistant - Clothing & Home - Gretna**
**Week 1**:
**Tues 8.00-16.45**
**Wed 8.00-16.45**
**Sat 8.00-16.45**
**Week 2**:
**Sun 8.00-16.45**
**Wed 8.00-16.45**
**Thur 8.00-16.45**
**Purpose**
- To deliver a great shopping experience for their customers, putting customers before task every time
- Champion new ways of working within stores through an open mindset and positive attitude
- Complete tasks and processes that deliver ‘best in town’ standards
- Serve and sell across all channels brilliantly well
- Be the voice of our customer to help us continually improve
**Key Accountabilities**
- Serve our customers efficiently and brilliantly well - on the shop floor and at service points
- Deliver ‘best in town’ standards through presentation standards, availability and keeping the store clean and tidy
- Skilled to utilise all digital tools and communication channels to do the job
- Share customer and colleague feedback to help us do things better
- Share knowledge and experience with colleagues to support others in building skill and confidence
- Own their own learning & development and proactively access digital learning solutions
- Know the daily sales targets, priorities, promotions & selling opportunities
- Have great product knowledge to sell and recommend our products and services
- Proactively engage with customers to understand their needs and make recommendations
- Understand the store priorities and their part to play
- Complete tasks with pace and in line with SOPs
- Minimise cost and waste through good process practice
- Follow safe and legal working practices
**Key Capabilities**
- Understands how M&S operates, it’s strategy, future and the role they play
- Committed to delivering excellent work fast with great attention to detail
- Open to and acts on feedback, asking for this regularly
- Sets performance objectives for self in conjunction with line manager and in line with business plans
- Takes accountability for planning and managing own work efficiently to ensure objectives are met
- Is curious and asks questions to challenge the status quo - ask why the company does things the way it does things
- Effective at communicating their intentions to others; ensures communication is clear and simple
- In control of their own reactions and considers how to share their perspective to create better reaction for team
- Copes well with change and work challenges and recovers quickly from its impact
- Builds positive relationships by being a good listener and getting to know people by establishing a connection
**Technical Skills/ Experience**
- Contributing to store sales and cost control
- Work across the store to get things done right first time within timescales
- Comprehensive knowledge of customer shopping channels
- Good level of product knowledge and services across the store
- Up to date knowledge of the commercial operation and brilliant basics
- Understand customer needs and spot selling opportunities
- Adapting to change
- Good Knowledge of VM principles
**Key Relationships and Stakeholders**
- Customers
- Colleagues
- Store Leadership
- BIG
-
Customer Assistant
3 weeks ago
Gretna, United Kingdom Marks & Spencer Full time**Customer Assistant - Outlet - Gretna** **Working Pattern** **Week 1** **Sun: 9.15-6** **Tues: 9.15-6** **Wed: 9.15-6** **Week 2** **Wed: 9.15-6** **Thurs: 9.15-6** **Sat: 9.15-6** **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an...
-
Customer Service Assistant
7 months ago
Gretna, United Kingdom CJ Lang & Son Limited Full time**Customer Service Assistants - 20 hrs** SPAR Gretna **About us** At SPAR/CJ Lang we pride ourselves on serving local communities for over a century. We are a long established family business and cultivating a sense of belonging is important to us. Our Customer Service Assistants work as a team; together we provide everything from tonight’s dinner to...
-
Customer Assistant Clothing
7 months ago
Gretna, United Kingdom M&S Full time**All the details** **Customer Assistant Clothing & Home Gretna Outlet** **Working Pattern** **Saturday 09:15-18:00** **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will...
-
Customer Advisor
7 months ago
Gretna, United Kingdom Pavers Full time**Are you passionate about achieving sales targets and finding just the right products for customers?** **Do you have a ‘can do’ attitude, passion for great customer service and enjoy working in a fast paced and fun environment?** **Do you want to work for a growing, profitable business with family values & green credentials, with opportunities for...
-
Customer Advisor
7 months ago
Gretna, United Kingdom Pavers Full time**Are you passionate about achieving sales targets and finding just the right products for customers?** **Do you have a ‘can do’ attitude, passion for great customer service and enjoy working in a fast paced and fun environment?** **Do you want to work for a growing, profitable business with family values & green credentials, with opportunities for...
-
Customer Service Representative
3 weeks ago
Gretna, Dumfries and Galloway, United Kingdom TFG BRANDS (LONDON) LIMITED Full timeTGF BRANDS (LONDON) LIMITED is seeking a skilled Customer Service Representative to join our team. As a key point of contact for our customers, this individual will be responsible for providing exceptional support and assistance. This role requires a friendly and approachable demeanor, excellent communication skills, and a passion for delivering outstanding...
-
Customer Service/sales Adviser
7 months ago
Gretna, United Kingdom Welzh Werkzeug Full timeJob Title: Customer Service Sales Adviser Company: Welzh Werkzeug Location: Gretna About Us: At Welzh Werkzeug, we pride ourselves on providing high-quality Automotive Tools to our distributors. Our dedication to excellence extends beyond our products to our customer service experience. We are currently seeking a Customer Service Sales Adviser to join our...
-
Customer Experience Specialist
4 weeks ago
Gretna, Dumfries and Galloway, United Kingdom Moss Full timeSales Expert: Style Individuals for Moments That MatterAt Moss, we've been styling individuals for moments that matter for over 170 years.We strive to be admired for our craft, experience, and sustainability.About This Opportunity:This role offers an exceptional chance to work as a true Brand Ambassador who delivers exceptional customer experiences.Main...
-
Customer Team Member
7 months ago
Gretna, United Kingdom Coop Full time**Customer Team Member** - Location: The Co-operative Food, Annan road, Dumfries and Galloway, DG16 5DH- Pay: £12 per hour- Contract: 16 hours per week + regular overtime, permanent, part time- Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview- Full,...
-
Customer Team Member
7 months ago
Gretna, United Kingdom Coop Full time**Customer Team Member** - Location: Annan road, Gretna, Dumfries and Galloway, DG16 5DH- Pay: £12.00 per hour- Contract: 16 hours per week + regular overtime, 3 month temporary contract, part time- Working pattern: varied shifts including early mornings (from 6:30am), afternoons, late evenings (until 10pm) and weekends, to be discussed at interview- Full,...
-
Sales Assistant
2 weeks ago
Gretna, United Kingdom Go-To Outsourcing Full timeWe are working on behalf of an agency who are looking for Part Time Sales Assistants to join their clients team. **8 hours per week - permanent role £9.50** **SALES ASSISTANTS** Every person plays a vital role within the business, and it is your hard work and commitment that make a significant contribution to your team and store. A driven and proactive...
-
Forecourt Assistant
8 months ago
Gretna, United Kingdom M & L Richardson & Sons Ltd Full timeWe are looking for someone to work mornings, evenings and weekends 20+ hours per week Previous experience is preferred but not essential Please note - due to restricted sales legislation applicants must 18 Years or over. You will be working at Crossways Petrol Station & Spar Store Duties will include *Cashier *Cash handling & reconciliation *Till...
-
Food and Beverage Assistant
2 weeks ago
Gretna, United Kingdom The Gables Hotel Full timeWe are looking for some general/casual food and beverage assistants to join our team. Shifts will vary and depend on the business needs. Flexibility is a must, working mornings, evenings and weekends. Due to nature of the role, you must be 18+ to apply. Bar work, food service and functions. Experience is preferred however we are looking for personality....
-
Retail Sales Assistant
3 weeks ago
Gretna, United Kingdom Cardzone Full timeCardzone Ltd is a large national Card and Gift retailer. We are currently recruiting for a Sales Assistants at our **Hallmark Store in Gretna Designer Outlet.** Help maximize sales for the store. Have a range of retail and customer service skills. Flexible with working in the shops trading hours. Including weekdays, weekends, evening and bank...
-
Sales Floor Assistant
4 weeks ago
Gretna, Dumfries and Galloway, United Kingdom NEXT Full timeAre you a people person with a passion for retail? Do you thrive in fast-paced environments and enjoy working with customers? If so, we'd love to hear from you! We're currently looking for a Sales Floor Assistant to join our team at NEXT.In this role, you'll be responsible for providing exceptional customer service, maintaining a high level of product...
-
Retail Sales Assistant
2 weeks ago
Gretna, United Kingdom Julian Charles Full timeJulian Charles is a family run business since 1947. Building on our rich British heritage and intrinsic family values. Over the past 70 years we have evolved from a manufacturer of ready made curtains to a multi-channel retailer with over 70m store across the UK and an online website that is going from strength to strength. We offer a wide range of...
-
Assistant Manager
3 weeks ago
Gretna, United Kingdom Zachary Daniels Full timeLEADING FASHION BRAND! Zachary Daniels Retail Recruitment are now recruiting for an iconic fashion and accessory brand that delivers exquisite catwalk fashion, delivering modern classic pieces and perfectly complementing accessories. With a focus on customer service; you will be directly responsible for driving business goals (sales and profitability). We...
-
Part Time Sales Assistant
2 weeks ago
Gretna, United Kingdom The Denby Pottery Company Ltd Full time**Part Time Sales Assistant 8 Hours/Week - **Denby Outlet, Gretna** This is a permanent role, 8 hours per week, working as required by the staff rota of a 7-day working week (Sunday to Saturday). The role will include weekend and Bank Holiday working. Applicants must be flexible in their availability to work to provide cover for holidays, absence, sickness,...
-
Retail Sales Assistant
7 months ago
Gretna, United Kingdom Cardzone Full timeCardzone Ltd is a large national Card and Gift retailer. We are currently recruiting for Sales Assistant at our **Hallmark Store in Gretna Gateway Outlet Village.** Help maximize sales for the store. Have a range of retail and customer service skills. Flexible with working in the shops trading hours. Including weekdays, weekends, evening and bank...
-
Part Time Sales Assistant
2 weeks ago
Gretna, United Kingdom The Denby Pottery Company Ltd Full time**Part Time Sales Assistant, 8 Hours/Week - Denby Outlet, Gretna** This is a permanent role, 8 hours per week, working as required by the staff rota of a 7-day working week (Sunday to Saturday). The role will include weekend and Bank Holiday working. Applicants must be flexible in their availability to work to provide cover for holidays, absence, sickness,...