Product Data Specialist

3 months ago

Eastleigh, United Kingdom B&Q Full time

**About the role**

**Product Data Specialist**

**Permanent**

**Full Time, Part Time / Job Share considered**

**Up to £28,750 + Pension + BUPA + ShareSave + 6.6 weeks holiday + Hybrid Working**

**Southampton, Store Support Office**

We believe anyone can improve their home to make life better. From our Southampton Store Support office (SSO) we equip our stores, our people, and our whole business with everything it takes to help our millions of customers create a home they’ll love. Join us as a Product Data Specialist and you’ll be a big part of this.

**Key responsibilities**

As a Product Data Specialist you will be responsible for the on-site execution of products, coordinating projects and working with stakeholders to ensure ranges are delivered on-time and to-brief. Coordinate product lifecycle activity to ensure product accuracy, availability and accessibility for our customers across our ranges.
- Manage range change activity and deliver to planned launch deadlines. (Selling Data, Commercial, Ecommerce Trading, Supply)
- Support the delivery of the online trading plan.
- Establish yourself as a data expert, communicate project updates to wider stakeholders.
- Responsible for final sign off individual product QA, ensuring products and assets meet brief requirements.
- Investigate data discrepancies that impact wider commercial trading plans.
- Monitor product performance, workflow activity within BPM, PIM and Workfront management systems.
- Responsible for engagement and delivery of vendor portal, coordinate vendor training programme.
- Co-build and run an enrichment plan to improve product page data, facet completeness and content scores.
- Drive key projects within e-commerce, to develop process efficiencies and improvements to the product pages.
- Own new starter training/induction programme, including change to existing process.
- Optimise group data model, using customer insight in all decision making.
- Build cross-functional relationships to influence system development. (Selling Data, Data Maintenance, Change Control, PIM Development, IT Services)
- Uphold quality standards and content principles, set clear expectations for consistent output across the team.
- Run compliance reports to ensure all trading products meet legal regulations (UK/EU)

**Required skills & experience**
- Ambition and drive to learn and develop new skills.
- Passionate about the customer and the role data plays.
- Driven individual, results focused.
- Agile in a fast-paced environment, able to prioritise workload and deliver in line with business plans.
- Demonstrate project management skills with a forward planning approach.
- Clear communication, presentation and stakeholder management.
- Uncompromising commitment to quality and delivering excellent customer experience.
- Build strong stakeholder relationships to forge collaborative team environments. - The ability to seek feedback and use it to improve performance.
- Confident user of Excel and handling large data sets for planning and analysis.
- Experience within an eCommerce CMS role advantageous but not essential as full training will be provided.

**What's in it for me?**

As part of a great team, you’ll be valued for who you are.We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities**. **You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.

We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, bonus, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more

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