Payroll Specialist

3 weeks ago

Macclesfield, United Kingdom Fourth Ltd Full time

**Payroll Specialist**

Fourth is the world’s largest and fastest-growing global leader of end-to-end restaurant and hospitality management technology solutions. We pride ourselves on delivering a world-class SaaS experience for our clients by building long term partnerships starting from the first phone call. We know our recipe for success at Fourth is our amazing team... and that starts with hiring the right people

Interested in joining our smart, fun, and talented team?

You will be a highly confident and motivated individual with prior experience in the hospitality industry, ideally using Fourth Solutions. This individual will work with our Sales, Project Management and Customer Success teams in every stage of the customer life cycle to provide Solution and Industry based knowledge and expertise.

You will work closely with Fourth’s prospects and customers understanding their business and configuring our Solutions to meet their requirements to enable the delivery of a solution that works well for each customer creating value and maximising growth opportunities. You will develop a deep understanding of the Fourth solutions and the ability to transform our Customers’ requirements as well as consulting on best practice. You will build great relationships and act as an ambassador for the company and our products.

**The role...**
- To process and deliver customer payrolls and manage RTI processes accurately and on time;
- Excellent Service delivery;
- End to End Payroll Administration;
- Customer Lifetime Loyalty;
- Maintain working knowledge and understanding of current statutory legislation.

**The key objectives...**
- To administer all payrolls within a set portfolio of customers, ensuring that all employees are paid accurately and on time to achieve bureau targets;
- Build and maintain strong customer relationships and provide customer service according to the Bureau Service Definition and Service Level Agreement;
- Ensure all data is received from the customer on time and all output is delivered to the customer in line with bureau METRICS targets;
- Complete all aspects of payroll reconciliation including:

- Payroll reconciliation of FPS, EPS, Tax balances and Payroll;
- Resolve HMRC queries;
- Manage and resolve HMRC payment disputes;
- Reconciliation following additional changes resulting in roll backs, Earlier
Year Update submissions, alteration and resubmission of RTI files as
required;
- Ensure payrolls balance at all times.
- Highlight and escalate/respond to any matter that may affect the smooth running of customer payrolls;
- Ensure customer Payroll Procedures manual is kept up to date with current processes;
- Send Annual Timetable communication regarding Easter, Christmas and Start of Year pay dates;
- Ensure Payroll Timetable is kept up to date and adhered to by Fourth and by customer;
- Send communications to customers regarding HMRC and payroll legislation and Fourth policies;
- Communicate to customers regarding Quarterly NPS Survey;
- Provide information as necessary to statutory bodies;
- Maintain knowledge of current statutory legislation through self-learning and Fourth training sessions;
- To assist and cover other team members payrolls in the event of holidays and absences;
**Benefits**
- Holidays. We all need to rest so you get 25 basic holidays with the option to grow up to 30 with service + your birthday off + bank holidays
- ️Flexible working Use our flexible working hours and hybrid working environments to manage it.
- Wellness activities and a lot of pampering included. On top of that, you can add gym subscription discounts.
- Laptop and equipment.
- Healthcare expense claim tools
- Like in life, at work we also want you to grow with certifications.
- Annual meet ups
- Enhanced parenting scheme
- Cycle to work scheme and season ticket loan provided.
- Pension and life insurance? Several, for you to choose what looks convenient.
- On demand pay tools for you to be able to access salary even before the end of the month

**Our Story**

In July 2019 Fourth joined forces with HotSchedules to become the global leader in end-to-end restaurant and hospitality management technology solutions. Together, the merged company now represents the world’s largest and only provider of end-to-end restaurant and hospitality management solutions for customers across the globe and of all sizes—from a single location or franchisee restaurant to a global restaurant or hotel chain. The combined company’s complete software-as-service (SaaS) solution suite including scheduling, time & attendance, applicant tracking, training, inventory management / procurement, HR / benefits and payroll services now serves customers in 120,000 locations worldwide and is supported by a dedicated, unified team across offices in the US, UK, Bulgaria, China, Australia, and UAE.
- **Fourth is an Equal Opportunity Employer**_
- All qualified applicants will receive consideration without discrimination

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