Lhp Administrator

Liverpool Health Partners (LHP) is the Academic Health Science System for the Liverpool City Region. It is a thriving network of world-leading organisations who are working together to develop ground-breaking research. The work carried out by LHP has been strategically developed to address the diverse and complex needs across Cheshire and Merseyside.

The Joint Research Office (JRO) is the delivery arm of LHP; it supports the partners with grants preparation and submissions, clinical trials’ contracts and other legal agreements, sponsorship issues and the gathering of all data related to the initiation of clinical research in Liverpool. It provides a strong narrative for the promotion of Liverpool as the place of choice for health research.

The JRO is owned and led by the partners; it has been created to provide a quality research service across all members, to aid collaboration and attract further research opportunities into the city.

The LHP Administrator will provide an important point of contact to staff and visitors to LHP and the JRO, ensuring the office and service present a positive image to users. They will also provide active and efficient support to the Communication Manager and the LHP team overall. This is a key role for the success of LHP and how is seen externally.

The post holder will be responsible for putting in place robust office systems and procedures and supporting the communication and marketing functions in LHP. They will be the first port of contact for any callers and queries to LHP and JRO and will be responsible for liaising with service departments in the NHS host organisation.

The post holder will report directly to the LHP Communications manager.

Liverpool University Hospitals NHS Foundation Trust was created on 1 October 2019 following the merger of two adult acute Trusts, Aintree University Hospital NHS Foundation Trust and the Royal Liverpool and Broadgreen University Hospitals NHS Trust.

The merger provides an opportunity to reconfigure services in a way that provides the best healthcare services to the city and improves the quality of care and health outcomes that patients experience.

The Trust runs Aintree University Hospital, Broadgreen Hospital, Liverpool University Dental Hospital and the Royal Liverpool University Hospital.

It serves a core population of around 630,000 people across Merseyside as well as providing a range of highly specialist services to a catchment area of more than two million people in the North West region and beyond.

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General office administration
- Deal with general queries from partner organisations and other stakeholders, offering guidance or referring them to most appropriate person.
- Carry out a range of administration duties including typing, photocopying, filing and mailshots.
- Work in a matrix style to ensure cross-cover across the LHP and JRO team.
- Arrange meetings and appointments for the LHP Communications Manager, Head of Programmes and Head of JRO. This will involve managing diaries, clarifying arrangements, collecting and collating all supporting paperwork, making travel arrangements, processing claims for travel and subsistence expenses, and ensuring accurate records are kept.
- Provide administrative support to the LHP Board and the JRO Operational Board meetings and other relevant meetings, including minute talking, preparing agendas and following up actions; compiling and distributing papers, booking meeting rooms and arranging catering, providing travel directions and acting as the first point of contact for members.
- Be responsible for the procurement of goods and services for the LHP and JRO office, and maintain paperwork for these.

Communications and Marketing
- Produce and disseminate written communications to internal and external audiences. This includes LHP newsletters, bulletins, the website, leaflets and posters.
- Support the further development of communications tools such as website and social media.
- Along with the Communications Manager, act as a point of contact for the media, receiving enquiries and ensuring they are prioritised, logged and dealt with according to office procedures.
- Work with the Communications Manager to maintain contact databases, distribution lists and other communications administrative systems.
- Assist the Communications Manager and other members of the LHP team in organising and facilitating events both internally and externally. Work on specific projects in agreement with the Communications Manager.