Customer Service

2 weeks ago


Wembley, United Kingdom Directions Recruitment Specialists Full time

We have just taken a perm role for a Customer service person based near Stonebridge park station ( Wembley)

the role is office based

As a Customer Service Assistant, you will
- Support the planning of training programs.
- Liaise with external customers to process the booking of training and assessment events (as per the company

booking procedures) ensuring all inquiries are closed off correctly.
- Build positive relationships with key contacts and customers on a regular basis.
- Provide excellent and efficient customer service to allocated external company accounts.
- Support the accounts department with finance procedures and systems.
- Ensure compliance with governing bodies as guided by the Head of Training function and Industry Standards.
- Attend and participate in team meetings.
- If required, attend, and participate in meetings with customers.
- Assist the finance team in the processing of invoices and over-the-phone payments from customers.
- Where required, to coordinate competency management contracts such as liaising with external employees,

and booking training/assessments.
- Engage in Continuous Professional Development (CPD) as required by the company.
- Undertake where required, outbound sales calls to prospective new customers as well as promote special

offers to existing customers.
- Ensure all qualification expiry dates are captured on CMS or an equivalent system.
- Generate the expiries list fortnightly and distribute to the department managers, while maintaining a 6-week

look ahead
- Effectively plan training requirements on CMS or equivalent system and Training calendar for core skills and

specialist skills for; staff based on expiries and ad hoc requests for; Print skills cards and log the issuing

of cards on the skills Card Log Register' as required.
- Work closely with Project/ Portfolio Managers to ensure that training is planned around the operational

demands of the business


  • Customer Service

    6 days ago


    Wembley, United Kingdom Door to Door Transport Solutions Ltd Full time

    Good strong customer service person required to support our customers and any transport related queries they may have. A focus of this new role is also to provide support to the our drivers during their deliveries. You’ll be liaising with the wider team & other departments to ensure corrective action is taken on delivery issues. As part of your duties,...


  • Wembley, United Kingdom Hiring Green Energy Full time

    We are seeking a dynamic and experienced Outbound Customer Service Adviser to join our team. As an Outbound Customer Service Adviser, you will be responsible for contacting existing customers to offer them additional products or services, as well as resolving any issues or concerns they may have. **Responsibilities**: - Make outbound calls to customers to...


  • Wembley, United Kingdom Hiring Green Energy Full time

    We are seeking a dynamic and experienced Outbound Customer Service Adviser to join our team. As an Outbound Customer Service Adviser, you will be responsible for contacting existing customers to offer them additional products or services, as well as resolving any issues or concerns they may have. **Responsibilities**: - Make outbound calls to customers to...


  • Wembley, United Kingdom Hiring Green Energy Full time

    We are seeking a dynamic and experienced Outbound Customer Service Adviser to join our team. As an Outbound Customer Service Adviser, you will be responsible for contacting existing customers to offer them additional products or services, as well as resolving any issues or concerns they may have. **Responsibilities**: - Make outbound calls to customers to...

  • Warehouse Customer Service Assistant

    Found in: Talent UK C2 - 2 weeks ago


    Wembley, United Kingdom Susan Hamilton Full time

    Warehouse Customer Service Assistant, HA9 Middlesex, £23kWorking for a specialized Italian food distributor, the warehouse is open to both the public as well as online orders. With the food being imported from Italy, strong knowledge of specialist Italian food and products is essential.As the Warehouse Customer Service Assistant, you will be* Welcoming and...


  • Wembley, United Kingdom Page Personnel - UK Full time

    If you speak at least 2 European languages including English - If you ar available for temp work in NW London. **About Our Client**: The client is a large and internationally recognised business based in North West London. The key responsibilities are all customer service based but you must be able to read and write in at least 2 European languages (one of...


  • Wembley, United Kingdom New Titans Network Full time

    Full Job Description Performance based earnings potential: £350 - £550 per week average (Uncapped) NO EXPERIENCE necessary About us: NT Network is a direct sales and marketing company currently recruiting in Watford. We work with international brands in the UK to help grow their customer base. We are currently recruiting for motivated & ambitious...


  • Wembley, United Kingdom PW LIVING LTD Full time

    PW Living Ltd is a property management and maintenance company which work closely with a wide range of property managers, organising and conducting a variety of works, on both a small and large scale. We are currently looking for an experienced customer service booking advisor to join our team. We are looking for someone with a proven track record,...


  • Wembley, United Kingdom Service Care Full time

    **The Role** Key responsibilities will include but not be limited to: - work on own initiative and having responsibility with regards to the interpretation and implementation of Housing, Public Health and other associated legislative powers as they relate to private rented sector enforcement and licensing initiatives - engage in detailed and robust liaison...


  • Wembley, United Kingdom Burton Bolton & Rose Recruitment Services Limited Full time

    **Customer Care Assistant** **Wembley, Middlesex** **£26,000 + Pension + Parking** The high success rate of this Company reflects on the skills and commitment held by their busy staff and as a Customer Care Assistant you will be required to contribute to this process by delivering a first class service at all times. **Some of your duties will...

  • Customer Experience Executive

    Found in: Talent UK 2A C2 - 4 days ago


    Wembley, United Kingdom Get-Recruited (UK) Ltd Full time

    CUSTOMER EXPERIENCE EXECUTIVE - NEW BUILD RESIDENTIALLONDON - BRENT CROSS UPTO £40,000 + BONUS + EXCELLENT CULTUREGet Recruited are recruiting on behalf of a leading high end company within the real estate industry. Our client work on small and large projects, providing impeccable service and are well known for their excellent customer support. You will...


  • Wembley, United Kingdom Get-Recruited (UK) Ltd Full time

    CUSTOMER EXPERIENCE EXECUTIVE - NEW BUILD RESIDENTIAL LONDON - BRENT CROSS UPTO £40,000 + BONUS + EXCELLENT CULTURE Get Recruited are recruiting on behalf of a leading high end company within the real estate industry. Our client work on small and large projects, providing impeccable service and are well known for their excellent customer support. You...

  • Customer Experience Executive

    Found in: Whatjobs ES C2 - 4 days ago


    Wembley, United Kingdom Get-Recruited (UK) Ltd Full time

    CUSTOMER EXPERIENCE EXECUTIVE - NEW BUILD RESIDENTIALLONDON - BRENT CROSS UPTO £40,000 + BONUS + EXCELLENT CULTUREGet Recruited are recruiting on behalf of a leading high end company within the real estate industry. Our client work on small and large projects, providing impeccable service and are well known for their excellent customer support. You will...


  • Wembley, United Kingdom Corus Consultancy Full time

    **On behalf of our client, Corus Consultancy is recruiting for a Customer Sales Advisor to ensure highest level of sales as well as providing an exceptional customer service in a fantastic location (Wembley, HA9).** **Roles & Responsibilities**: - You will be dealing effectively with sales enquiries from customers over the telephone and face to face, this...


  • Wembley, United Kingdom Corus Consultancy Full time

    **On behalf of our client, Corus Consultancy is recruiting for a Customer Sales Advisor to ensure highest level of sales as well as providing an exceptional customer service in a fantastic location (Wembley, HA9).** **Roles & Responsibilities**: - You will be dealing effectively with sales enquiries from customers over the telephone and face to face, this...

  • Customer Care

    1 day ago


    Wembley, United Kingdom Specsavers Full time

    Delivery Assistant - Optics (Aftercare) **Area**: Covering East London - ideally located North or North East London **Status Permanent role**: Mon to Fri 8.30am to 5.30pm (flexibility required) **Salary**: £22,000 per annum plus a car allowance and all business fuel expenses will be paid You must have your own car, be a confident driver and have a full...


  • Wembley, Greater London, United Kingdom Flannery Plant Hire (Oval) Ltd. Full time

    Flannery Plant Hire is a leading provider of plant hire and specialist attachments to the construction industry across the UK and Ireland. With a comprehensive fleet of innovative machinery, we pride ourselves on delivering exceptional customer service and meeting our clients' project requirements. As a Recruitment Resourcer, you will play a critical role...


  • Wembley, United Kingdom iWork Recruitment Limited Full time

    Contract to start 14-11-22 until 10-02-23 with a possible extension. Please note that only those with either Repairs and or Housing Needs experience will be considered. **Role Information/Duties**: This role will involve taking calls from our residents for either Repairs/Housing Management or Housing Needs/Homelessness. Must have a can do attitude and to...

  • Field Service Engineer

    Found in: Talent UK C2 - 1 week ago


    Wembley, United Kingdom Flannery Plant Hire Full time

    Job Title: Field Service Engineer Main Purpose of Job Install & Service Machine Control Equipment on Plant Machinery Reporting to Digital Manager Qualifications & Experience Experienced plant fitter with mechanical, electrical and hydraulic experience Aptitude & Skills Technical skills, problem solving, attention to detail, teamwork, excellent communication...


  • Wembley, United Kingdom Future Engineering Recruitment Ltd Full time

    **Field Service Engineer** **Wembley** **£27,500 - £30,100 Basic + Job Security + Bonus + 1 in 3 on call + Local Patch + OEM Medical Industry Training + Company Car + Pension + 26 Days Holiday + Bank Holidays + "IMMEDIATE START** **Thrive working for a manufacturer that can offer you stability and longevity within a recession proof industry. If you are...