Implementation & Compliance Officer
7 months ago
We are seeking a dedicated Implementation and Compliance Officer to oversee and complete the migration of approximately 350 client files from a cloud file sharing platform to a SaaS Case Management System. The role also encompasses ongoing quality and regulatory compliance of the client files with internal quality and regulatory standards and requirements.
**About us**:
Community Case Management Services Ltd (CCMS) is a specialist provider of case management for the rehabilitation of severely injured adults and children throughout the United Kingdom, Europe and Worldwide. CCMS provides quality-of-life solutions for a wide range of clients who have suffered catastrophic / complex and life-changing injuries such as acquired brain injury, spinal cord injury or loss of limb.
CCMS is a leading Case Management provider with more than 350 clients based across the UK and internationally.
**Salary**:
- £25,000 - £35,000 per annum, dependant on experience.
**Key Responsibilities**:
- Audit existing client files & records.
- Work with the Operations Director to reorganise client files to a predetermined structure.
- Quality assess all client files and documentation provided by sub-contractors.
- Ensure client files and documentation are maintained in compliance with the Care Quality Commission (CQC) and Care Inspectorate Wales (CIW) Standards.
- Support the operations team in educating fellow team members and contractors in the relevant standards for documentation.
- Review marketing materials, internal documentation and website to ensure compliance with regulatory requirements.
- Contribute to robust and effective compliance controls.
- Perform general administrative duties.
**Experience requirements**:
**Essential**:
- Prior experience working in a modern digital administrative environment.
- Prior experience working in compliance or a similar role.
- At least 1 year of working in a healthcare or legal environment.
**Desirable**:
- 5 years’ experience of working in either a public/private healthcare organisation - Care home, Doctors Surgery or NHS; or
- 3 years’ experience of working in a medical legal practice - brain/spinal injury, complex care or case management; or
- 3 years’ experience of working in a social care environment (Public Authority) - Adult or children; and
- Completed an IT migration project, preferably document focused.
**Skills**:
A mixture of the following Skills are required for this role:
- Critical problem-solving ability.
- Analytical and interpretation skills.
- Project Management.
- Communication (written and verbal)
- Microsoft Office (Word, Excel & Teams)
- Strong Organisational Skills.
**Working Pattern**:
- Initial 12 Month Contract - (May be an option for permanent)
- Full time only - no job share.
- Monday to Friday 09:00 to 17:00 (flexible start and finish times).
- Predominantly working from office in Blackwell, Warwickshire (approx. 15 minutes by car from Stratford upon Avon) for first 6 months - some home working can be accommodated.
- After six months hybrid working pattern with at least 2 days office based.
- 28 days annual leave.
If you require any further information, please contact CCMS Recruitment on 01608 682522.
Job Reference: NH/TW
**Job Types**: Full-time, Temporary contract
Contract length: 12 months
Pay: £25,000.00-£35,000.00 per year
**Benefits**:
- Casual dress
- Company pension
- Free parking
- On-site parking
- Work from home
Schedule:
- Monday to Friday
- No weekends
**Experience**:
- Administrative: 1 year (required)
Work Location: In person
Reference ID: NH/TW
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