Business Support Officer/admin

7 months ago

Tower Hamlets, United Kingdom Cleantech People Full time

**What's involved with this role**:
**Tower Hamlets RQ1222413**

The purpose of the role is to provide responsive, professional and timely administrative support and advice to services as directed, facilitating the effective conduct of the Council's core business.

**Key Responsibilities**:

- Provide a comprehensive range of high-quality administrative and advisory support to services including arranging meetings, filing, word-processing, data entry, document checking and processing LBTH - Business Support Officer (Schools) JD and PS June 2021 for verification purposes, dealing with routine correspondence and telephone contact, booking venues, making travel arrangements, minute-taking and other general administrative duties in accordance with prescribed timescales.
- Utilise information technology to facilitate the effective execution of duties and responsibilities and assist in training others to ensure effective use of IT systems across the service.
- Maintain and update databases and case management systems to ensure that records are up to date and accurate, inputting data, extracting information and producing and distributing reports on a regular or ad hoc basis
- Develop, maintain and review all filing systems (including the management of archived files) to ensure that they adequately meet the changing needs of the organisation and comply with statutory requirements.
- Promptly record, distribute and/or scan inward correspondence; promptly despatch and record outward correspondence. Maintain mailing lists to support the effective working of the team
- Organise and administer meetings as specified within the service catalogue - forward planning, checking availability, booking venues, issuing invitations, collating and distributing papers, taking notes, distributing minutes and monitoring follow up actions as necessary.
- Undertake a broad range of finance tasks as appropriate e.g. raise orders, process invoices, monitor payments and track budgets using corporate finance systems (e.g. Agresso) to ensure prompt and accurate payment.
- Requisition goods and services required for the operation of the team, monitoring expenditure against the team budget and supervising/initiating payments against the office budget, ensuring compliance with all Financial Regulations in relation to transactional tasks carried out.
- Cover as required at receptions and helpdesks, working as part of a team to ensure cover throughout business hours, providing a welcoming environment and dealing with clients in a consistent professional and customer friendly manner.

**To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF.**

**If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.**

**Other “Essential Requirements” - Please check to ensure that your CV addresses the following items**:
**Unless the DBS requirement stated above is for a Basic Disclosure, your DBS must be either through us or be accompanied by a subscription to the DBS updating service.**

Minimum of 12 months recent experience in a similar role, or context and ideally within a public sector organisation.

Strong IT skills including Microsoft packages or equivalent (e.g. G Suite).

S **Please note that clients invariably ask us to strip out contact details from CVs before we submit them for consideration. This is always quicker and easier to do if you send your CV to us in Word format, rather than as a PDF please

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