Helpdesk Administrator

1 month ago

Royston, United Kingdom Hales Group Limited Full time

You will be working in a friendly and supportive team where you will be providing solutions for their customers.

Salary 22K
Hours - Monday to Friday 8am to 4:30pm with on call 1 in every 4

What you will do as a Helpdesk Administrator
- To manage inbound customer telephone calls
- To manage inbound customer dedicated inboxes
- To log, triage and dispatch emergency call outs
- To respond to day-to-day customer enquiries
- To produce monthly customer reports
- To raise supplier purchase orders and invoice
What you will need as a Helpdesk Administrator
- Strong communication skills both written and verbal
- Good knowledge of Microsoft packages
- Ability to work well under pressure
- Multitasking skills
- Team player
- It would be desirable to have worked in a facilities helpdesk or M&E environment or call centre previously

  • Service Accounts Manager

    3 weeks ago

    Royston, Hertfordshire, United Kingdom Bennett and Game Recruitment LTD Full time

    Job Description Service Accounts Manager required for our client, a leading UK-based company specialising in industrial refrigeration solutions. With over 30 years of experience, they offer bespoke design, installation, and maintenance services for a wide range of industries including food and beverage, pharmaceuticals, and cold storage. Service Accounts...