Part-time Shop Assistant
5 months ago
We are looking to hire hard-working, customer-oriented shop assistants who are passionate about sweet treats and snacks for our brand new store opening in the centre of Boston.
The shop assistant’s responsibilities include welcoming customers to our shop, monitoring customer activities to prevent incidents of shoplifting. Maintaining high store standards and replenishing stock. You should also be able to identify customers' needs and recommend suitable shop items that best satisfy their needs.
To be successful as a shop assistant, you should be well-organised and adept at using pricing and labelling equipment in which full training will be provided. Ultimately, an outstanding shop assistant should demonstrate effective communication skills and achieve exceptional customer service at all times.
**Shop Assistant Responsibilities**:
- Receiving, processing, and organising deliveries accordingly.
- Restocking depleted or low shop items and ensuring that the sales floor is organised and well stocked.
- Assisting customers in locating desired shop items.
- Informing customers of shop promotions to encourage purchases.
- Performing regular price audits to identify and correct price discrepancies.
- Performing end-of-day cleaning duties, which includes wiping down windows, mirrors, and fixtures as well as sweeping and mopping the shop floor.
- Addressing and resolving customers complaints in a professional manner.
- Processing customer payments using the shop's Point of Sale (POS) system.
- Maintaining an in-depth knowledge of store items to provide advice and recommendations as needed.
**Job Types**: Part-time, Permanent
Expected hours: 10 - 15 per week
**Experience**:
- customer service: 1 year (preferred)
Work Location: In person
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