Veterinary Receptionist

Job description

Do you have the following skill set?

The ability to interact tirelessly with the public while maintaining good humour and excellent customer service?

A good standard of literacy and numeracy?

Attention to detail and the ability to complete tasks to a high standard?

An ability to multitask in a busy environment?

Are you a genuine team player?

If so, you might make a great Veterinary Receptionist.

You will be working as part of a team in a busy, independently owned veterinary surgery to provide customer care to the pet-owning public. In-house training will be provided.

Tasks include:
Taking phone calls, making appointments, diary management, taking payments

Processing prescription requests, dispensing medication, stock control

Basic triage

Maintaining high standards of cleanliness in public areas of the practice

Managing client accounts and registering new clients

Managing incoming client messages on various media platforms

Updating waiting room displays and sales areas

Cleaning and restocking the consulting rooms

Till reconciliation

Using on-line databases to register microchips, provide insurance etc

Part-time hours: 38 per week

**Job Types**: Full-time, Permanent

**Salary**: £10.42 per hour

Location

**Job Types**: Full-time, Permanent

**Salary**: £10.42 per hour

**Benefits**:

- Company pension
- Employee discount
- Flexitime
- Gym membership
- On-site parking

Schedule:

- 10 hour shift
- Flexitime
- Monday to Friday
- Weekend availability

COVID-19 considerations:
Customers advised not to enter the building if showing any symptoms of COVID.
Hand gel widely available

Ability to commute/relocate:

- Abergavenny NP7 7RB: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

- Do you have the flexibilty to include evening and/or weekend shifts within your contracted hours?

**Experience**:

- Customer Service: 1 year (preferred)

Work Location: In person