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Administrative Support Worker

4 months ago

Neath Port Talbot, United Kingdom The Wallich Full time

**Hours of Work**: 37.5 hours per week, Monday - Friday 09:00-17:00

**Contract**: Fixed term until December 2023

**Project Description**

The service operates in various localities/areas in Neath Port Talbot County Borough. The service provides housing related support within people’s homes or in the community, with the aim of preventing homelessness and increasing independence. The project is funded through the Supporting People Programme Grant and is required to meet the Welsh Government’s National Outcomes Framework. The Framework’s four main aims are:

- Promoting Personal and Community Safety
- Promoting Independence and Control
- Promoting Economic Progress and Financial Control
- Promoting Health and Wellbeing

**Purpose of Role**

To provide support to the NPT Floating Support team that enables and empowers Service Users to address housing and/or personal difficulties, build their skills and confidence, and ultimately improve their ability to maintain their accommodation. The support will not create or increase dependence. It will ‘do with’ rather than ‘do for’, so it’s likely that support will involve accompanying Service Users initially, in order to familiarise them with an activity or appointment. Support will help people improve their control, understanding and involvement in dealing with the issues that affect them, and assist Service Users to achieve their preferred outcomes. To act as the first point of contact for NPT’s Gateway team to effectively manage the assessment and referrals of new service users. To ensure that monitoring of service user needs are met.

Will need to be IT literate, with experience of the Microsoft Offices suite. Role involves day to day working on the duty desk, carrying out Health & Safety checks on fire equipment and other daily office administrative tasks.

**No Agencies.**

**We do not accept unsolicited agency referrals for this position and do not consider any applicants, to have been introduced to us via agency.**

**Job Description Link**

**Closing date for this vacancy is 9th June 2023 at 09:00am.