Ward Housekeeper

The post holder will work as an integral part of the ward team and be responsible for the co-ordination of all patient facilities services over 7 days in the ward area and ensuring a clean, safe, comfortable
environment.

The post holder will demonstrate professional, well established and effective communication skills, both within and external to the organisation.

Fenton Ward is a 12-bedded ward, which delivers care, rehabilitation and further assessments to our elderly population.

An exciting opportunity has become available to join the team on Okeover Ward as a housekeeper.

We are looking for an individual who is enthusiastic and highly motivated and wants to make a difference to our patients’ experience and who demonstrate the values and personal qualities that support the DCHS way of working.

**The main duties are**:

- Ensuring that the patients' nutrition and hydration needs are being met
- Ensuring that the ward areas are tidy
- Ordering of Linen and mattresses
- You need to be able to communicate effectively with other team members and, most importantly, the patients.

Although previous experience is desirable, it is not essential as full training will be provided.

Our purpose is to provide community health services to a patient population of over one million people in Derbyshire and Derby, as part of Joined Up Care Derbyshire.

We employ around 4,200 substantive staff, caring for patients in 11 community hospitals and more than 30 health centres, as well as in clinics, GP practices, schools, care homes and, increasingly, in people’s own homes and via virtual consultations.

**Benefits include**:

- Commitment to flexible working where this is possible
- 27 days annual leave/year plus bank holidays, increasing to 29 days after 5 years & 33 days after 10 years’ service
- Yearly appraisal and commitment to ongoing training
- Generous NHS pension scheme
- Good maternity, paternity and adoption benefits
- Health service discounts and online benefits
- Incremental pay progression
- Health and wellbeing opportunities
- Structured learning and development opportunities

Please see attached Job Description and Person Specification. To apply, please click APPLY FOR THIS JOB - this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account

Maintain the Care Environment
- Assist in the maintenance of ward cleaning standard.
- Ensure cleaning of specialist equipment is undertaken.
- Ensure the ward is clear of clutter, notice boards are tidy.
- Ensure areas are cleared of waste and collections are made to remove soiled linen, etc.
- Report and ensure minor repairs are undertaken, ie light bulbs, furniture repairs.
- Attend to flowers, plants, etc.
- Liaise with Hotel Services Supervisor with regard to deep cleans and Infection Control related cleaning.
- To prepare vacated beds (to include stripping and making of beds) in accordance with the disinfection policy in preparation for new patients.
- Assist the Ward Team to meet the nutritional needs of patients.
- To order meals and maintain ward food provisions.
- To assist patients in ordering food where necessary.
- To assist with meal service.
- To prepare and service beverages and snacks as required.
- Prepare tables/trays prior to meals.
- To liaise with catering service regarding any particular dietary requirements patients may have.
- Checking crockery stock and liaise with Hotel Services Supervisor regarding replacements.
- Maintain the supply of ward linen and patients’ personal clothing.
- Ensure patients have an adequate supply of clean clothing.
- Ensure patients clothing is marked for individual identification.
- Ensure patient clean clothing is put away.
- Maintain levels of ward flat linen.
- Ensure curtains are hung correctly and liaise with the Hotel Services Supervisor regarding laundering, etc.
- Maintaining ward supplies
- Ensure the ward has sufficient stocks to meet patient and staff requirements.

To ensure ward deliveries are correctly stored.
- Ensure adequate supplies of toiletries for patients, ie soap, towels, toilet rolls, etc

General
- Receive, welcome and guide visitors to the ward, liaising with other staff as appropriate.
- Respond to requests for general information.
- Provide a message service as required.
- Be aware of the need to provide the best possible care to patients and maintain their privacy, dignity and confidentiality