Support Assistant Apprentice
5 months ago
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Job Purpose
Member/Customer Experience
- Supporting our Members to think about their health and wellbeing, including nutrition, encouraging them to make healthy choices and remain hydrated.
- Support the personal care needs of Members as necessary.
- Always maintaining a clean and hygienic environment.
Business Performance
- Contribute to the promotion of the organisation and high standards of interaction with customers, supporting the growth of income and development of the organisation
- Encourage the involvement of volunteers in members session, providing support and guidance to them make the maximum contribution to the sessions safely and appropriately.
- Adhere to organisational financial policies and procedures including the safe handling of cash, and authorisation of expenditure.
- Evaluate sessions and Member achievement of targets ensuring we can measure impact of services for Members.
Operations Performance and Risk Management
- Adhere to organisational Safeguarding procedures reporting any concerns in line with the procedures.
- Adhere to all other organisational policies and procedures including all Health and Safety policies and procedures including the care and maintenance of tools and equipment, reporting any faults or health and safety concerns.
- Support and enable members, according to their support plans, developmental goals, risk assessments and needs.
- Plan sessions ahead so that any materials or resources are ordered in advance to be available when needed
Personal Development
- Take on additional responsibilities identified by the senior leadership team.
- To carry out the role in accordance with the law, the policies on equality of opportunity and collective responsibility and the organisational values of Kindness, Individuality and Excellence.
- To participate in some weekend work at the Walled Garden and occasional evenings for events as and when required.
The above tasks are indicative of the role to be carried out. They may change from time to time in consultation with the post holder and in line with service need.
At Ripon Community Link you will be working towards a Adult Care Worker Level 2 Apprenticeship Qualification over the course of 15 months.
- Requirements and Prospectus**Desired Skills**
- Excellent planning and time management skills. - Previous experience working with people who have a learning disability. - Understanding of good customer service. - Good communication and interpersonal skills. - Some skills in arts and crafts, environmental education, horticulture and gardening or cooking/catering or a willingness to learn.
**Personal qualities**
Conscientious, kind, friendly, caring, supportive, person who is able to see our Members as individuals and treat them with respect and dignity and enjoys working as part of a team.
**Qualifications required**
None required
**Future prospects**
There is the opportunity for progression dependent on experience and the willingness to take on additional responsibilities.
**Training to be delivered**
Adult Care Worker Apprenticeship L2 including Functional Skills in Maths and English
- About the EmployerOur site, at Ripon Walled Garden is situated just on the outskirts of Ripon and is a beautiful historic walled garden, woodland and orchard. The garden is open to the public to enjoy and we have a nursery sales area and Garden Cafe.
**Employer**
Ripon Community Link
Visit employer website
- **Address**
The Walled Garden Scheme
North Yorkshire
Ripon
HG4 3HN
The map below displays the employer’s location, please check travel times before applying.
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