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Support Assistant
4 months ago
**Salary: Band 4 - £21,205 - £22,437 p.a. (£12,894 - £13,644 pro rata) plus 17% shift enhancement**
**22.5 hours per week, Monday - Sunday - worked over a 2 week rota, both days and evenings**
**Bresler House, Paulsgrove**
**The Service: Housing, Neighbourhood and Building Services**
The overall purpose of Sheltered Housing is to provide the right accommodation and support when needed.
Sheltered Housing is purpose-built accommodation offering support for people 55 years and over who need support in maintaining their independence. Residents have their own tenancy agreement with Portsmouth City Council and therefore can live independently in their own accommodation but with the reassurance that support is available as needed. There are shared areas in the sheltered scheme in which residents can meet and enjoy some social activities.
**What is the role?**
You will be working in a Portsmouth City Council Category 2.5 Sheltered Housing Scheme. The current vacancy is at Bresler House which is in Paulsgrove, although you may be required to work in another Category 2.5 sheltered scheme if there is a need.
You will be part of a Support Assistant team under the supervision of the Scheme Manager who will provide you with the induction and guidance that you need to gain confidence in the role. This is in addition to other training available to assist you in your personal development.
As a Support Assistant, you will provide residents with day-to-day help according to need. This for example may involve domestic help or personal reassurance. Where support is needed, you will liaise with care agencies, social workers, GPs, chemists and families of residents. You will need to be able to deal with any emergencies and on occasions, this will involve assisting some frailer residents with personal care issues.
You will spend time with residents to understand their support needs, documenting your learning on residents' support plans as well as updating residents' records at the time as appropriate. You will be involved in the serving of meals to residents, and this, as well as some other activities, will require you to handle and account for cash collected from the residents. Please see the full job profile here for all details of the role
**Who is the person?**
You need to:
- Have a caring nature, enjoy talking to people and have good listening skills.
- Have a professional approach to your work.
- Have good written skills and basic numeracy.
- Be prepared to provide domestic help to residents who require support, and in an emergency, with their personal care.
- Be physically able to participate in moving and handling tasks.
- Be a good team worker, have the confidence to work alone and to deal with emergencies in a calm manner.
- Have basic IT skills - e.g. basic use of Microsoft Word and Outlook.
- Be flexible and reliable. Although mainly working in one scheme, you will be prepared to work in other schemes to meet the needs of the service. You also need to be flexible with your hours in order to meet the demand and needs of the service within the scheme in which you are working.
**More information about sheltered housing can be found on Portsmouth City Council's website**:
***
**If you would like to discuss this further or have any questions please call Lyn, the Scheme Manager on 02392 321002.**
**Please detail your full employment history with dates and explain any gaps. Please also include references from your last 2 years employment - these must be managerial (no personal references).**
**Closing date: 5th March 2023**
We really appreciate our employees and fully realise they are essential to our success and look to offer an inclusive, supportive working environment where employees can reach their potentials with a healthy work life balance, offering the following rewards:
- A generous pension scheme
- Up to 31 days annual leave per year (from 2023)+ bank holidays
- Flexible / hybrid working
- A range of retail discounts via our reward portal offering discounts at retailers including IKEA, Currys, Tesco
- Free Access to Employee Assistance Program (EAP) and wellbeing support
- Access to a wide range of training and development opportunities including apprenticeships
- Potential to purchase additional annual leave
- Business travel support and initiatives, including bike loans
Please click here to see all the benefits of working with us
